Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Alana Thompson

Alana Thompson

Altamont,NY

Summary

Diligent professional with a strong foundation in academic coursework and active participation in extracurricular activities. Success in collaborative projects and leadership roles within student organizations demonstrates a commitment to teamwork and initiative. Proven ability to manage time effectively while adapting to changing priorities, all while upholding high academic standards. Eager to leverage skills and experiences in a dynamic work environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Garage Clothing
Albany NY
08.2024 - Current
  • Managed cash and credit transactions, ensuring accuracy and compliance with financial protocols.
  • Enhanced overall shopping experience through effective management of fitting room resources. Improved fitting room organization, leading to increased customer engagement and retention.
  • Implemented a structured system for clothing organization, improving overall workspace efficiency.
  • Conducted item searches using Zebra technology to ensure accurate package assembly.
  • Executed problem-solving strategies to identify and resolve operational challenges.

Server

The Hedge Bistro
Guilderland, NY
05.2023 - 07.2024
  • Restaurant in Golf Course
  • Oversaw inventory management and supply restocking to enhance operational efficiency.
  • Addressed customer complaints swiftly to improve overall dining satisfaction.
  • Coordinated promotional events aimed at increasing restaurant exposure and customer engagement.
  • Collaborated with team members during peak hours to ensure seamless service delivery and maintain customer satisfaction.
  • Executed order placement, billing management, and complimentary item handling through POS system to enhance service efficiency.

Education

Bachelor of Arts - Business Administration

University At Albany
Albany, New York, NY
05-2029

High School Diploma -

Guilderland High School
Guilderland, NY
06-2025

Cosmetology I & II

Capital Region Career And Technical School
Albany, NY
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Flexible schedule
  • Brand promotion

Timeline

Sales Associate

Garage Clothing
08.2024 - Current

Server

The Hedge Bistro
05.2023 - 07.2024

Bachelor of Arts - Business Administration

University At Albany

High School Diploma -

Guilderland High School

Cosmetology I & II

Capital Region Career And Technical School
Alana Thompson