Alanah Garcia
Jacksonville,United States
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
Jacksonville, FL
10.2020 - 08.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Followed safety procedures and regulations to avoid injuries and accidents.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
Team Lead
McDonald's Restaurant
Jacksonville, FL
09.2019 - 10.2020
- Delegated daily tasks to team members to optimize group productivity.
- Rotated through series of different stations based on team needs.
- Followed staffing strategies to achieve production goals.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education
Nursing
Georgia State University
Atlanta, GA05.2025
High School Diploma -
Atlantic Coast High School
Jacksonville, FL05.2021
Skills
- Customer Service
- Cash Handling
- POS Systems
- Cleaning and Sanitizing
- Cooperative Attitude
- Reliable and Responsible
- Detail-Oriented
- Honest and Ethical
- Policies and Procedures
- Security Monitoring
- Customer Assistance
Timeline
Cashier
Walmart
10.2020 - 08.2021
Team Lead
McDonald's Restaurant
09.2019 - 10.2020
Nursing
Georgia State University
High School Diploma -
Atlantic Coast High School