Alanah Hoxie
Phoenix,AZ
Summary
Dependable Customer Service Professional experienced in cashiering and beverage service. Delivered efficient guest service through meticulous cash handling and order accuracy while maintaining clean workspace. Managed multiple tasks effectively in fast-paced environments, optimizing processes and supporting team objectives.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Barista/Cashier
Dunkin' Donuts
10.2024 - Current
- Delivered friendly guest service, took orders quickly, and resolved routine customer concerns.
- Prepared espresso, brewed coffee, and iced beverages following Dunkin' recipes and quality standards.
- Operated cash register accurately, processed payments, and balanced transactions at shift close.
- Maintained clean counter, beverage stations, and dining areas to support sanitation standards.
- Restocked cups, lids, coffee, and food items to keep service moving efficiently.
- Handled drive-thru and counter orders simultaneously while maintaining accuracy and speed.
- Supported team workflow during rush periods by prioritizing orders and communicating needs clearly.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Cashier
Long John Silver's
02.2024 - 06.2024
- Processed guest orders accurately using POS system and handled cash, card, and mobile payments.
- Delivered friendly customer service while answering menu questions and resolving basic order issues.
- Maintained clean front counter, dining area, and register station throughout busy shifts.
- Balanced cash drawer and verified transactions to support accurate end-of-shift reconciliation.
Cashier/Customer Service
Walmart
09.2023 - 11.2023
- Processed customer purchases accurately using register and self-checkout systems.
- Scanned merchandise and applied discounts, coupons, and payment methods correctly.
- Assisted shoppers with questions, product locations, and checkout concerns.
- Balanced cash drawer and maintained accurate payment records.
- Maintained clean, organized checkout area to support efficient customer flow.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Greenway High School
Phoenix, AZ05-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Multitasking
- Point of sale systems
- Teamwork
- Reliable support
- Punctuality
- Positive attitude
Languages
French
Limited Working
English
Native or Bilingual
Timeline
Barista/Cashier
Dunkin' Donuts
10.2024 - Current
Cashier
Long John Silver's
02.2024 - 06.2024
Cashier/Customer Service
Walmart
09.2023 - 11.2023
High School Diploma -
Greenway High School