Alani Akana
Blaze Pizza
Lancaster,TX
3
years of professional experience
Dynamic professional with a strong customer service focus and proven sales proficiency at Under Armor. Successfully enhanced guest satisfaction through effective problem resolution and team motivation. Experienced in staff supervision and training, driving performance improvement while ensuring optimal store presentation and inventory management.
Work History
Shift Lead
1 Year 11 MonthsMy main role was to handle any guest that had any problems as well making sure the shift runs smoothly. I handled money and also would do interviews.
Sales Associate
1 Year 6 Months- Assisted customers in selecting appropriate athletic gear and apparel based on individual needs.
- Maintained knowledge of product features and benefits to enhance customer satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure optimal store presentation and inventory management.
Education
High School Diploma
Skills
Customer service focus
Employee training
Guest service
Team motivation
Staff supervision
Sales proficiency
Performance improvement
Rules enforcement
Staff motivation
Timeline
Shift Lead
Blaze Pizza
07.2024 - 06.2026Read More
Sales Associate
Under Armor
09.2023 - 03.2025Read More
Mainland Highschool
High School Diploma
Read More