Alani Medina
Laveen,AZ
Summary
Dynamic and dedicated server with extensive experience at Olive Garden, excelling in guest engagement and cash management. Proven ability to enhance service quality through effective communication and task prioritization, ensuring a clean and welcoming dining environment. Recognized for training new staff and improving workflow efficiency during peak hours.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Busser
Olive Garden
01.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
Education
Associate of Arts - Criminal Justice
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2024
Skills
- Effective communication
- Cash Management
- Dining area maintenance
- Positive and professional
- Guest engagement
- Task prioritization
- POS operation
- Cleanliness standards
Timeline
Server
Olive Garden
06.2023 - Current
Busser
Olive Garden
01.2023 - Current
Associate of Arts - Criminal Justice
Maricopa Community Colleges - Estrella Mountain Community College
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