Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Alanis Colon Rivera

Track 23
MCKINNEY,TX
2
Languages
9
years of professional experience

Bilingual professional with strong customer service skills, recognized for enhancing client satisfaction and fostering teamwork. Experienced in training associates and implementing effective strategies to drive sales.

Work History

Sales Associate

7 Months
Track 23 | 08.2024 - 03.2025
  • Addressed customer inquiries and concerns promptly, fostering positive client relationships.
  • Implemented promotional strategies to drive foot traffic and increase sales revenue.
  • Trained new associates on sales techniques and operational procedures, promoting team efficiency.
  • Conducted inventory checks regularly, supporting stock management and replenishment efforts.

Certified Nursing Assistant

2 Years 10 Months
Personal Home | 04.2021 - 02.2024
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Documented patient care activities accurately in electronic health records system.
  • Maintained cleanliness of patient rooms and equipment, promoting a hygienic environment.

Sales Associate

2 Years 2 Months
Jimmy Jazz | 02.2020 - 04.2022
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained comprehensive knowledge of merchandise, ensuring accurate product information delivery.
  • Processed transactions efficiently using POS systems, contributing to smooth checkout operations.
  • Collaborated with team members to organize sales floor and optimize product displays.

Burger King Crew Member

3 Years 7 Months
Burger King | 04.2016 - 11.2019
  • Delivered exceptional customer service in high-pressure environments, ensuring satisfaction and repeat business.
  • Collaborated with team members to streamline operations, reducing wait times during peak hours.
  • Trained new crew members on operational procedures and best practices for efficiency and safety.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.

Education

Wallkill Senior High School | Wallkill, NY

Skills

Customer service
Teamwork and collaboration
Problem-solving skills
Time management
Sales techniques
Adaptable Learner
Speak and write English and Spanish
Collaborative team member

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Track 23
08.2024 - 03.2025Read More

Certified Nursing Assistant

Personal Home
04.2021 - 02.2024Read More

Sales Associate

Jimmy Jazz
02.2020 - 04.2022Read More

Burger King Crew Member

Burger King
04.2016 - 11.2019Read More

Wallkill Senior High School

Read More
Alanis Colon Rivera