Summary
Overview
Work History
Education
Skills
Jefferson Award
Timeline
Generic

ALANNA HALTER

Wilmington,DE

Summary

Detail-oriented and customer-focused Apple team member with nearly 3 years of experience in a fast-paced

retail environment. Proven success as a Product Zone Specialist, excelling in customer engagement,

operations support, and cross-functional collaboration. Experienced in visual merchandising, product

launches, and inventory management. Eager to bring strong coordination, communication, and leadership

skills to a growing role as an Operations Specialist at Apple.

Overview

3
3
years of professional experience

Work History

Product Zone Specialist

Apple Inc.
08.2022 - Current
  • Partner with operations and visual teams to execute product launches, overnights, and floor resets.
  • Support merchandising updates, stock flow, and device setups aligned with Apple's operational standards.
  • Drive customer engagement by recommending products, services, and ecosystem solutions.
  • Maintain strong product knowledge to assist both customers and peers with confidence.
  • Collaborate across roles to ensure seamless customer experiences and team alignment

Beauty Advisor

Sephora
04.2022 - 06.2023
  • Supported daily operational processes including inventory, shipment receiving, and stock replenishment.
  • Worked closely with the operations team to maintain store flow and ensure availability of key products.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Promoted new product lines, conducted demos, and achieved sales goals in a high-volume environment.

Education

Delaware Technical Community College
DE

Skills

  • Retail Operations & Inventory Support
  • Cross-functional Team Collaboration
  • Product Launch & Visual Merchandising
  • Strong Communication & Customer Service
  • Time Management & Overnight Execution
  • Sales Strategy & Target Achievement
  • Creative Problem Solving
  • Adaptability & Tech Fluency
  • Product demonstration
  • Team management

Jefferson Award

For outstanding community service and volunteer leadership

Timeline

Product Zone Specialist

Apple Inc.
08.2022 - Current

Beauty Advisor

Sephora
04.2022 - 06.2023

Delaware Technical Community College