Alanna Hartman
Winona,MN
Overview
5
5
years of professional experience
Work History
Guest Service Leader
Kwik Trip
09.2022 - Current
- Developed good problem-solving skills through this position
- Learned how to run shifts and delegate task so that everything gets finished
- Make sure all employees are working safely and effectively
- Responded quickly to emergency situations
- Greeted guests in a kind and friendly manner
Cashier
Caseys's General Stores
03.2021 - 08.2022
- Worked with money, giving out correct change and counting in and out registers
- Trained new team member
- Kept up high pace to minimize customer wait times at checkout
- Addressed customer needs and made product recommendations to increase sales.
Cook
Lucky Lure
05.2020 - 02.2021
- Operated ovens and fryers safely and effectively
- Took order over the phone and in person
- Followed established recipes to prepare and cook menu items
- Sanitized kitchen surfaces and equipment to comply with food safety regulations
Education
Bachelor of Arts - Psychology And Sociology
Winona State University
Winona, MN12-2025
High School Diploma -
Cleveland Public School
Cleveland MN05-2023
Skills
- Detail-oriented
- Adaptability and flexibility
- Self motivation
- Teamwork
- Organizational skills
- Conflict resolution
- Hospitality services
- Adaptability
- Phone and email etiquette
- Customer service management
- Teamwork and collaboration
- Problem-solving abilities
- Delegation of task
Timeline
Guest Service Leader
Kwik Trip
09.2022 - Current
Cashier
Caseys's General Stores
03.2021 - 08.2022
Cook
Lucky Lure
05.2020 - 02.2021
Bachelor of Arts - Psychology And Sociology
Winona State University
High School Diploma -
Cleveland Public School