Alannah Smith
Missouri City
Summary
Strong work ethic and highly motivated to be a team player and provide leadership when needed. Dependable when it comes to high-stress situations involving customers or staff. I am able to adapt well to different environments and to different people, allowing me to thrive in any space im in .
Overview
3
3
years of professional experience
Work History
Server
Beavers Kitchen
10.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Crab Heads Cajun Boil
02.2023 - 07.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Restaurant Hostess
Razzoo's Cajun Cafe
10.2022 - 02.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Crew Team Member
Whataburger
06.2021 - 12.2021
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Education
Bachelor of Science - Biology
Prairie View A & M University
Prairie View, TX05.2027
Skills
- Order delivery practices
- Safe Food Handling
- Daily memorization
- Guest Engagement
- Exceptional customer service
- Cash Handling
- Strong Work Ethic
- Sales Techniques
- Team Leadership
Accomplishments
varsity cheer leader
marching band (6th grade till currently )
1st place district FFA green hand radio
marching band
i am a member of the marching storm at Prairie view A&M University, where i currently play three different instruments, including french horn,mellophone and most recently trombone. i have been doing band for the last 8 years showing my dedication to my craft.
Timeline
Server
Beavers Kitchen
10.2023 - Current
Server
Crab Heads Cajun Boil
02.2023 - 07.2023
Restaurant Hostess
Razzoo's Cajun Cafe
10.2022 - 02.2023
Crew Team Member
Whataburger
06.2021 - 12.2021
Bachelor of Science - Biology
Prairie View A & M University