PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

ALAUNNA EREN

Walmart
Wisconsin Rapids,WI
1
Certification
8
years of professional experience

With over 6 years of customer service experience in the food service and retail industries, I am eager to transition into a professional office or administrative role. My experience as a Dunkin’ Shift Leader and Walmart Associate has strengthened my skills in problem-solving, organization, communication, and teamwork. Additionally, completing the Automotive Program at Mid-State Technical College has enhanced my technical abilities and attention to detail. I am a dependable, adaptable, and motivated individual ready to bring a strong work ethic and willingness to learn to a new opportunity.

Work History

Stocking-Service Technician

2 Years 1 Month
Walmart | 09.2024 - Current
  • Unloaded pallets and down stacked.
  • Stocked products.
  • Assisted customers.
  • Performed service on customer vehicles, including oil, tire repairs, battery and light installations.
  • Technical expertise in lift points, repairs, and maintenance.

Shift Leader - Barista

2 Years 7 Months
Dunkin Donuts | 05.2021 - 12.2023
  • Memorized recipes for a variety of drinks and food.
  • Served customers quickly and efficiently.
  • Supervised a team during shifts.
  • Trained new crew members.
  • Management of daily inventory.

Sandwich Artist

1 Year 1 Month
Subway | 12.2018 - 01.2020
  • Managed many tasks at one time while being the sole employee on a shift.
  • Managed customer complaints and issues.
  • Maintained a clean and organized workspace.
  • Operated POS and safe.

Education

Technical Diploma - Automotive

Midstate College | Wisconsin Rapids, WI | 05.2025
Technical Diploma : Automotive Technician

SPASH | Stevens Point, WI | 01.2021
High School Diploma

Skills

Attention to detail
Preventive Maintenance
Efficient multi-tasker
Inventory control
Shop and shift management
Customer service

Certification

ASE Section 609 Refrigerant Recovery & Recycling Certification | ID: C547434 MVAC (Jan 2025)

Timeline

Stocking-Service Technician

Walmart
09.2024 - CurrentRead More

Shift Leader - Barista

Dunkin Donuts
05.2021 - 12.2023Read More

Sandwich Artist

Subway
12.2018 - 01.2020Read More

SPASH

Read More

Midstate College

Technical Diploma from Automotive
Read More
ALAUNNA EREN