Care Team Representative
Sedgwick CMS
06.2024 - Current
•Provided support to company employees and members by providing claim information for LOA or Disability.
•Answer telephone calls for members seeking to open a new claim.
•Provided support to company employees seeking casualty insurance claims.
•Provide specific and confidential information for denial specifications as well as approval details.
•Provided specific information to medical doctor and staff for disability information needed to complete processing.
•Assist all claims examiners with imaging and ensure application is acceptable by state or company guidelines.
