Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
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Alayna Betcher

Anchorage,AK

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Server

Hometown Restaurant
Fairbanks, AK
09.2022 - 03.2026
  • Provided support to other servers when possible to increase efficiency and customer satisfaction.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Sales Representative II

GCI
Fairbanks, Alaska
09.2019 - 07.2022
  • Inspired customer loyalty by maintaining a friendly and professional attitude, providing excellent customer service, and building rapport with customers.
  • Assisted customers with opening accounts, establishing new services, and scheduling installation appointments.
  • Performed regular account reviews to ensure customer satisfaction and identify new sales opportunities.

Financial Services Consultant

Alaska USA Federal Credit Union
Fairbanks, Alaska
01.2008 - 09.2012
  • Educated members on financial services and product features.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Exceeded sales goals by promoting bank products and services in customer interactions.

Education

Associate of Applied Science - Business

University of Alaska Fairbanks
Fairbanks, AK

Skills

  • Customer service
  • Communication
  • Sales
  • Data Entry
  • Problem solving
  • MS Office
  • Typing (50 WPM)
  • Teamwork

Certification

  • Property and Casualty License

Education and Training

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Timeline

Server

Hometown Restaurant
09.2022 - 03.2026

Sales Representative II

GCI
09.2019 - 07.2022

Financial Services Consultant

Alaska USA Federal Credit Union
01.2008 - 09.2012

Associate of Applied Science - Business

University of Alaska Fairbanks