Alayna Rudd
Dunnellon
Summary
Professional with strong administrative skills and focus on delivering results. Possesses experience in managing front office tasks, including scheduling, communication, and customer service. Known for effective team collaboration and adaptability to changing needs. Skilled in multitasking, problem-solving, and maintaining positive workplace environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Biscuit Barn
09.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating to optimize flow during peak hours.
- Assisted in training new host staff on procedures and customer service standards.
- Collaborated with kitchen staff to ensure timely communication of guest needs and preferences.
- Monitored dining area for cleanliness, promptly addressing any issues to enhance guest experience.
Accounts Payable Clerk
US Water Services Corperation
04.2024 - Current
- Processed invoices accurately and efficiently, ensuring timely payments to vendors.
- Reconciled account statements monthly, identifying discrepancies for resolution.
- Utilized accounting software to maintain up-to-date records of financial transactions.
- Assisted in maintaining vendor relationships through prompt communication and issue resolution.
- Supported month-end closing activities by preparing reports and documentation.
- Collaborated with team members to streamline accounts payable processes and improve workflow efficiency.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Office Administrator
Florida Roof Specialists
07.2023 - 02.2024
- Coordinated scheduling and logistics for roofing projects, ensuring timely completion and customer satisfaction.
- Managed office communications, streamlining interactions between clients, contractors, and suppliers.
- Organized documentation and filing systems to enhance information retrieval and data management efficiency.
- Implemented process improvements that increased operational efficiency within the administrative team.
- Developed tracking systems for project timelines, enhancing accountability among team members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Waitress
Eagle Lake Diner
01.2021 - 05.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely order processing.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Trained new team members on menu items and service standards.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
Polk State Gateway To Collegiate High School
Lakeland, FL05-2019
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Customer service expertise
- Detail-oriented
- Interactive communication skills
- Guest engagement
- Exceptional communication
- Payment processing
- Hospitality service expertise
- Guest complaint resolution
- Performance improvement
Certification
- CNP - Certified Notary Public
Timeline
Hostess
Biscuit Barn
09.2025 - Current
Accounts Payable Clerk
US Water Services Corperation
04.2024 - Current
Office Administrator
Florida Roof Specialists
07.2023 - 02.2024
Waitress
Eagle Lake Diner
01.2021 - 05.2023
High School Diploma -
Polk State Gateway To Collegiate High School