Alaysha Sampey
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Sales Lead Keyholder
Event Network/Stranger Things Pop Up Store
08.2023 - 12.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Managed inventory effectively, ensuring optimal stock levels for high-demand products.
Inventory Lead / Assistant Manager
CarMax
06.2021 - 08.2023
- While staying in constant radio contact with all departments, coordinate the efforts of Inventory Associates assigned to perform daily functions as assigned by upper management
- Ensure that records required for the documentation of work performed are correctly completed
- Prepare vehicles for delivery as well as check in and receive vehicles shipped to CarMax
- Complete the daily scanning and reconciliation of all vehicles
- Ensure all vehicles meet the CarMax final quality standards and perform cosmetic inspections
- Provide Iconic customer service at all times
- Trained new employees and delegated daily tasks and responsibilities.
Supply Associate
CarMax
04.2020 - 06.2021
- Carefully checking and receiving parts, returning incorrect/defective parts
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Collaborated with service managers and technicians to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
Vehicle Condition Assessor
CarMax
03.2019 - 04.2020
- Adding and reassuring options on vehicles
- Working with and supporting other Carmax locations to complete tasks in a timely manner for auctions and front lot sales
- Kept up-to-date with advancements in vehicle technology, enabling accurate assessments of both traditional and electric vehicles during inspections.
- Prepared reports on vehicles' condition after inspection and submitted to supervisor to be priced for front lot and store auction
Shift Supervisor
Payless Shoesource
09.2016 - 04.2019
- Trained staff on customer service best practices for improved interactions.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Opened and closed store, following proper security measures.
- Processed cash, credit, debit, and check payments.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV03-2016
Skills
- Microsoft Word and Microsoft Excel
- Team management
- Strong leadership
- Customer service
- Cash handling accuracy
- Inventory monitoring
- Store maintenance
- Complex Problem-solving
- Positive attitude
- Data analysis
- Excellent communication
- Organizational skills
Timeline
Sales Lead Keyholder
Event Network/Stranger Things Pop Up Store
08.2023 - 12.2024
Inventory Lead / Assistant Manager
CarMax
06.2021 - 08.2023
Supply Associate
CarMax
04.2020 - 06.2021
Vehicle Condition Assessor
CarMax
03.2019 - 04.2020
Shift Supervisor
Payless Shoesource
09.2016 - 04.2019
High School Diploma -
Palo Verde High School
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