Alaysia kahlia collins
Hotworx 24, Infrared Fitness Studio
Saint Paul,MN
3
years of professional experience
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.
Work History
Sales Associate
5 Months- Presented infrared fitness memberships and studio benefits to prospective members
- Conducted studio tours and explained workout protocols, equipment, and class options
- Followed up on leads through calls, texts, and email outreach
- Processed membership agreements, payments, and account updates accurately
- Scheduled appointments, consultations, and member check-ins using studio systems
- Addressed inquiries, resolved concerns, and supported retention efforts
- Maintained welcoming front desk operations and organized daily studio workflow
- Reinforced safety, cleanliness, and brand standards throughout member interactions
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Non-Profit Intern
2 Years- Socialize
- Serving
- Team building
- Leading big groups
- Sales
- Stock inventory
- Open and close
- Hospitality
- Clean, organize
Education
High School Diploma - engineering
- Expected Graduation: 2028
- Career Classes: engineering
- GPA: 3.8
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Outgoing personality
Cash handling
Flexible schedule
Verbal/written communication
Stocking and receiving
Cash handling accuracy
Client service
Conflict resolution
Store opening and closing
Sales expertise
Product sales
Customer needs assessment
Complex Problem-solving
Sales strategies
Interests
going out-doors
Exercising
playing out-doors
bike-riding
meditation to improve mental health
Leadership experience
- World youth connect
- I had the experience of being in leadership.
- I helped mentor and helped with rides back home along with handling conflict.
- Govie leader, Johnson Senior HighSchool 2025-present.
- Instructed 10-15 students to participate in team building activities
Timeline
Sales Associate
Hotworx 24, Infrared Fitness Studio
06.2026 - CurrentRead More
Non-Profit Intern
Worldyouthconnect
01.2024 - 01.2026Read More
Johnson High School
High School Diploma from engineering
Read More