Alaysia Matthews
Morrisville,NC
Summary
Accomplished sales expert recognized for achieving high productivity and exceeding performance benchmarks. Skilled in building and maintaining customer relationships through effective communication and consultative selling techniques. Proven ability to navigate complex sales challenges and deliver tailored solutions. Looking to apply extensive sales knowledge in a stable role with opportunities for professional development.
Overview
5
5
years of professional experience
Work History
Sales Specialist
Lowes Home Improvment
Durham, NC
02.2022 - Current
- Stayed up to date on company products and services to support sales objectives.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Maintained accurate records of customer interactions and transactions.
- Greeted and assisted customers to foster positive experiences.
- Generated daily reports on sales performance metrics such as revenue goals achieved.
- Participated in team meetings to review progress against objectives set by management.
- Resolved customer complaints in a timely manner.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Shift Leader
Smoothie King
Houston, TX
12.2019 - 02.2022
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Educated customers about offerings, promotions and pricing to boost sales.
- Assisted general manager with operations game plan and company initiatives implementation.
- Monitored inventory levels and ordered supplies as needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Cypress Lakes High School
5750 Greenhouse, TX06-2021
Skills
- Customer relationship management
- Sales performance analysis
- Product knowledge
- Lead generation
- Sales forecasting
- Inventory management
Accomplishments
- Sales leadership award
- Highest percentage install sales award
Timeline
Sales Specialist
Lowes Home Improvment
02.2022 - Current
Shift Leader
Smoothie King
12.2019 - 02.2022
High School Diploma -
Cypress Lakes High School
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