Detail-oriented team leader with proven skills in problem-solving and customer service. Experienced in coordinating teams and managing inventory to enhance operational efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Ramp Agent
Delta Air Lines, Inc
Minneapolis, Minnesota
06.2023 - Current
Loaded and unloaded baggage from aircraft using conveyor belts and tugs.
Operated ground support equipment for efficient aircraft servicing.
Coordinated with flight crews to ensure timely departures and arrivals.
Followed safety protocols to maintain a secure work environment.
Followed safety procedures such as using reflective gear while working on the ramp.
Team Lead
Target
Roseville, Minnesota
08.2021 - 05.2023
Coordinated team schedules to ensure efficient store operations.
Trained new employees on company policies and procedures.
Oversaw daily inventory management and stock replenishment processes.
Fostered teamwork through regular team meetings and open communication.
Managed customer service initiatives to enhance guest satisfaction experience.
Bookkeeping Assistant
Sartell Tax Service
Sartell, Minnesota
11.2022 - 04.2023
Assisted in preparing client tax documents and financial statements.
Managed client records using accounting software for accuracy and organization.
Processed accounts payable and receivable transactions efficiently.
Supported senior accountants in analyzing financial reports and data trends.