HALEEMAH GROSS

• Guided aircraft into and out of parking positions using hand signals.
• Tracked flight schedules to promote on-time landings and avoid loading delays.
• Connected electrical power unit and hoses to aircraft.
• Load and unload baggage and cargo while ensuring proper weight and balance

• Performed cabin safety checks and aircraft searches on domestic and international flights

• Reconcile incoming controlled substance prescriptions, including the processing of faxed and mailed prescriptions as per standard operating procedure
• Assists in maintaining prescriber files by updating personal information/preferences as requested
• Access and process prescriptions in the dispensing and faxing systems
• Performs follow-up with hospices/prescribers to clear up any fax related issues or discrepancies.
• Responds to all email requests and phone calls regarding CII medication inquiries accurately and timely manner.

• Performed refill adherence calls to ensure patients are compliant with ongoing therapy.
• Assisted with dispensing and delivery functions to ensure timely access of patients medications.
• Completed inventory management functions to ensure that the pharmacy can meet the needs of its patients.
• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
• Trained new pharmacy technicians, ensuring customer service standards were improved by 24%.

• Followed laboratory’s procedure for specimen collection, handling, and processing, as well as test analyses, reporting, and maintaining records of test results.
• Documented all quality controls activities, instrument and procedural calibrations, and maintenance.
• Identified indicators that may impact test performance
• Ordered, received, and distributed laboratory stock as needed.