Alba Brodie
Stuart,Florida
Summary
With a robust background in Human Resources and a knack for effective communication and organization, I excel in managing HR functions and regulatory compliance. My expertise is built on years of hands-on experience, including a pivotal role as Human Resources Administrator/Manager at CTMH Doctors Hospital, where I adeptly handled immigration duties and ensured regulatory adherence. My core competencies include HR administration, regulatory compliance, sales strategy development, and team management. Noteworthy accomplishments include developing successful sales and marketing strategies at Caribbean Stone Art and leading team training initiatives at Tiffany & Co Boutique. My high conscientiousness and agreeableness make me a dependable and compassionate professional, while my extraversion ensures I am engaging and effective in team settings. I invite potential collaborators and employers to connect and explore how my skills can contribute to their organizational success.
Overview
9
9
years of professional experience
Work History
Human Resources Administrator – Manager
CTMH Doctors Hospital
05.2016 - 05.2019
- Company Overview: (Formerly Chrissie Tomlinson Memorial Hospital)
- Manage both the strategic and operational procedures of the human resources department.
- Assisted in the development and analysis of HR metrics to inform strategic decision-making.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Prepared or maintained employment records using human resources management system software.
Sales Manager
Caribbean Stone Art
08.2013 - 03.2015
- Recruitment: preparing job advertisements, sending registrations, updating job descriptions, reviewing resumes, shortlisting candidates, and conducting interviews.
- Maintaining employee records and personal files, all immigration duties, and work permits.
- Duties and responsibilities include overseeing the functions of all departments of the store.
- Strategizing sales and marketing plans to drive revenue into the store, saleswomen ship, closing, and up-selling.
- Enhanced sales volume through skilled support to both new and inactive customers.
Customer Service Supervisor/Assistant Manager
Tiffany & Co Boutique Ritz Carlton
07.2010 - 12.2012
- New hire onboarding – meeting employees on day one, completing onboarding documents, reviewing health, pension, and the employee handbook with the new hire, and issuing.
- Maintaining employee records and personal files, as well as all immigration duties, including work permits.
- Delegating tasks to various staff, monitoring the sales team's performance, assisting the team by performing the tasks with them, helping with training and development, completing administration paperwork, handling complaints (from both staff and customers), and reporting to senior management or personnel when required.
- Responsible for all aspects of customer service and the individual sales plan, as well as working in a collaborative sales environment.
Executive Assistant
CTMH Doctors Hospital
- Reception (answering phones and communicating with personnel)
- Appointment scheduling.
- Incoming and outgoing correspondence.
- Support for the Board of Directors, as directed by the Hospital Administrator.
- Monitored incoming emails and responded accordingly in a timely manner.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
Education
Certificate - Fundamentals of Human Resources
Allison
01.2021
Associate’s degree - Business Administration
University College of the Cayman Islands
Grand Cayman01.2008
Bachelor's Degree - Marketing
Universidad Pedro Emilio Coll
Zulia01.2007
High School Diploma -
Unidad Educative Alejandro Prospero R.
Zulia, Venezuela01.2000
Skills
- Employee onboarding
- Customer services
- Personnel file management
- Customer order preparation
- Customer assistance and interaction
Fluentlanguages
English
References
- Mrs. Janet Forrest, 772-341-5798
- Mrs. Elizabeth Sellinger, 345-926-0911
Nativelanguage
Spanish
Personal Information
Citizenship: Caymanian /US Citizen
Timeline
Human Resources Administrator – Manager
CTMH Doctors Hospital
05.2016 - 05.2019
Sales Manager
Caribbean Stone Art
08.2013 - 03.2015
Customer Service Supervisor/Assistant Manager
Tiffany & Co Boutique Ritz Carlton
07.2010 - 12.2012
Executive Assistant
CTMH Doctors Hospital
Certificate - Fundamentals of Human Resources
Allison
Associate’s degree - Business Administration
University College of the Cayman Islands
Bachelor's Degree - Marketing
Universidad Pedro Emilio Coll
High School Diploma -
Unidad Educative Alejandro Prospero R.