ALBA R BERNARD
Houston,Tx
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Partners Pharmacy
Houston, TX
11.2022 - 02.2024
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted in training new employees on pharmacy procedures.
- Answered telephones to respond to questions or requests.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Serviced 30 different facilities with multiple passport machines
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Payment Processor
ALLTRAN/ TSI FINANCIAL HOUSTON
Houston, TX
09.2021 - 05.2022
- Provided administrative support for department including but not limited to performing data entry, updating various record keeping systems, upholding company policies and Client requirements, and participating in projects, duties, and other administrative tasks
- Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations relating to job duties
- Provided feedback to management concerning possible problems or areas of improvement
- Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction
- Processed over 200 payments every week
- Maintained accounting records by performing routine calculating, posting and verifying duties.
Health Screener
BURNETT SPECIALISTS , METHODIST HOSPTIAL
Houston, TX
07.2021 - 09.2021
- Checked in patient's visitors using EPIC directed patients and visitors
- Maintained compliance with HIPAA protocols to safeguard patient privacy
- Collaborated with healthcare teams to determine needs and support daily objectives
- Adhered to industry best practices, safety protocols and company policies
- Demonstrated leadership by making improvements to work processes and helping to train others.
Food Service Worker
MD ANDERSON CANCER HOSPITAL, Barista
Houston, TX
01.2020 - 07.2021
- Home Line, Prep
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Reported food inventory and supplies to management to reorder and maintain adequate stock
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full
- Resolved customer complaints and escalated worsening concerns for remediation
- Cross-trained in food prep and home line roles in order to provide skilled backup for team members.
- Cleaned kitchen areas, equipment and utensils.
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Followed established cash handling procedures when collecting payment from customers.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
PHARMACY TECHNICIAN CERTIFICATION - Pharmacy Technology
Alterius Career College
Houston, TX01.2022
HIGH SCHOOL DIPLOMA -
Elsik High School
06.2014
Skills
- Relationship Building
- Federal Regulation Compliance Precision and Accuracy Customer Relations
- Prescription Filling and Labeling Medication
- Documentation
- Prescription Order Verification
- Dispensing Medications
- Patient Profile Setup
- Inventory
- Tracking Cash
- Register Operation
- Inventory Management
- Cleaning and Sanitizing
- Medication Storage
- Labeling Prescription
- Refill Fulfillment
- Aseptic Techniques
- Quality Assurance and Control
- Understanding of Drugs FDA Compliance
- Effective Communication Skills
- Point of Sale Systems
Certification
- Certified Pharmacy Technician (CPhT)
- BLS
- OSHA
References
Tay Washington 281-248-1747
DeEtta Marshall 346-269-3424
Shahd (747) 283-9860
Timeline
Pharmacy Technician
Partners Pharmacy
11.2022 - 02.2024
Payment Processor
ALLTRAN/ TSI FINANCIAL HOUSTON
09.2021 - 05.2022
Health Screener
BURNETT SPECIALISTS , METHODIST HOSPTIAL
07.2021 - 09.2021
Food Service Worker
MD ANDERSON CANCER HOSPITAL, Barista
01.2020 - 07.2021
PHARMACY TECHNICIAN CERTIFICATION - Pharmacy Technology
Alterius Career College
HIGH SCHOOL DIPLOMA -
Elsik High School
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