Grocery Store Manager with over 24 years of experience, showcasing exceptional management skills and expertise in inventory, wage, and shrinkage control, alongside a profound dedication to customer service and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Store Director
A&S Supermarkets
Dallas, TX
2017 - Current
Analyzed inventory trends and implemented strategies to enhance stock availability and reduce surplus waste.
Facilitated training sessions to elevate team skills and knowledge.
Evaluated sales data to uncover key trends and drive strategic merchandise and promotional initiatives.
Fostered a welcoming shopping atmosphere by swiftly addressing customer inquiries and efficiently resolving issues.
Conducted performance assessments, providing actionable feedback to drive employee engagement.
Fostered and enhanced vendor relationships to negotiate favorable pricing and broaden product offerings.
Executed thorough staff performance evaluations to pinpoint areas for improvement and facilitate career advancement.
Directed compliance initiatives with security protocols to protect store resources from loss or theft.
Cultivated a collaborative team environment to drive operational efficiency and collective success.
Cultivated customer engagement initiatives to address concerns and strengthen brand loyalty.
Conducted thorough analysis of sales data to uncover significant trends and opportunities.
Implemented strategies to strengthen team dynamics and cultivate camaraderie.
Oversaw staffing training and compliance initiatives while managing inventory and financial operations.
Directed payroll management for all employees, ensuring adherence to company policies and financial regulations.
Analyzed customer forecasts and employee skill sets to streamline store scheduling.
Guided and developed team members in daily tasks, enhancing professional growth through focused training initiatives.
Analyzed shrinkage trends and implemented strategic initiatives to protect assets and reduce operational costs.
Verified and validated payroll submissions, ensuring compliance with company policies.
Directed daily store operations to ensure compliance with organizational policies and procedures.
Directed and communicated store programs and standards to uphold quality, freshness, safety, and cleanliness across operations.
Developed and implemented strategies to enhance team member productivity and performance outcomes.
Fostered robust relationships with customers to strengthen connection and trust.
Analyzed attendance trends and executed strategies to improve punctuality and promote a culture of reliability.
Facilitated negotiations of pricing and service terms with customers and vendors to optimize cost efficiency.
Spearheaded design and implementation of dynamic merchandise displays to elevate in-store customer engagement.
Assessed and reported issues to upper management, ensuring thorough and clear documentation.
Addressed complex customer issues to strengthen employee support and ensure commitment to outstanding service delivery.
Store Manager
Minyards Food Store
Dallas, TX
08.2002 - 05.2011
Managed four store locations.
Achieved EBITDA numbers and Salary budget in all locations.
Wrote weekly schedules according to payroll policies to meet business demand.
Addressed customer inquiries and resolved complaints.
Trained staff to deliver outstanding customer service.
Trained team to merchandise store to build sales through all seasons and holidays.
Successfully maintained store conditions according to City Health Department standards.
Made sure the team knew the store budgets and communicated progress so that Period goals were met.
Developed a good relationship with surrounding communities of stores managed.
In charge of staffing entire store.
Determined staff promotions and demotions, and terminated employees when necessary.
Store Manager
RLS Supermarkets
Dallas, TX
05.2011 - 2017
Manage entire store operation at the company's highest volume store and resumed all duties listed with Minyards during previous ownership from 08-26-2002 through 05-11-2011.
Managed a Team of 102 associates.
Reduce salary expense from 10.89% to under 8.50% while maintaining good store conditions and customer service.
Developed training programs for Checkers and Assistant Managers.
Developed Labor Scheduling Spread Sheets to track daily, weekly, and Period to date results which was used company wide.
Opened the first Cash Saver location 01-29-16.
Worked closely with the district manager to formulate and build the store brand.
Developed a good relationship with City Council so that Cash Saver concept was excepted in the neighborhood.
Successfully increased store sales by 20%.
Developed four Store Managers that went on to run their own stores.
Education
High School Diploma - undefined
Amaceo Smith Highschool
Dallas, TX, USA
Skills
Operational oversight
Risk assessment
Predictive analysis
Performance evaluation
Effective leader
Profit and Loss (P&L) oversight
Inventory control
Effective communication
Activities and Honors
Attends the Adelaide, Singing Hills, and Carver Heights Neighborhood Associations Monthly in the surrounding communities of Cash Saver #19.
Nominated Employee of the Month February 2002 for Minyard Food Stores.
Nominated the company Employee of the Year in 2002 for Minyard Food Stores.