Albert Gonzalez
Brentwood,California
Summary
Dynamic sales consultant with proven expertise in customer relationship management, sales closing, and consultative sales. Committed to enhancing customer satisfaction and streamlining sales processes for optimal results.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Sales Consultant
K.Hovnanian
Lodi, CA
12.2025 - Current
- Assisted clients in identifying needs and selecting appropriate housing options.
- Conducted market research to understand local real estate trends and customer preferences.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Utilized CRM software to manage leads and track sales progress efficiently.
- Engaged in ongoing training sessions to improve product knowledge and sales techniques.
Internet Sales Coordinator
Lennar Homes
San Ramon, CA
05.2022 - 02.2024
- Coordinated online sales operations, enhancing customer engagement through targeted marketing strategies.
- Managed lead generation processes, optimizing conversion rates through effective follow-up communication.
- Collaborated with cross-functional teams to streamline sales workflows and improve customer satisfaction metrics.
- Developed comprehensive product knowledge materials, aiding in training for new sales team members.
- Implemented CRM systems for tracking leads, ensuring timely responses and improved sales pipeline management.
Transaction Coordinator
Redfin
Sacramento, CA
12.2021 - 04.2022
- Coordinated transaction processes to ensure timely closings and accurate documentation.
- Streamlined communication between buyers, sellers, and agents to enhance transaction efficiency.
- Managed multiple transactions simultaneously while maintaining attention to detail and deadlines.
- Utilized CRM systems to track progress and update stakeholders on transaction statuses.
New Home Sales Assistant
New Home Professionals
Dublin, CA
01.2018 - 03.2020
- Assisted sales team in delivering exceptional customer service during home tours.
- Coordinated follow-up communication with prospective buyers to enhance engagement.
- Managed scheduling of appointments for property viewings and client consultations.
- Developed and maintained comprehensive knowledge of new home inventory and features.
Education
High School Diploma -
Diablo Valley College
Pleasant Hill, CASkills
Time management
Customer relationship management
CRM proficiency
Objection handling
Prospect qualification
Exceeds sales goals
Customer relationship building
Relationship building
Sales closing
Consultative sales
Customer service
Certification
- Licensed Real Estate Professional - 2018-Present
Timeline
Sales Consultant
K.Hovnanian
12.2025 - Current
Internet Sales Coordinator
Lennar Homes
05.2022 - 02.2024
Transaction Coordinator
Redfin
12.2021 - 04.2022
New Home Sales Assistant
New Home Professionals
01.2018 - 03.2020
High School Diploma -
Diablo Valley College