Years of professional experience20 yrs.
Albert Maslin
Sales Associate
Diamondhead,MS
Summary
Proven track record in enhancing customer satisfaction and team productivity, notably at Lowe's Garden Dept. Excelled in customer service and problem-solving, significantly improving client relations. Demonstrated expertise in financial accuracy and effective merchandise management, leveraging teamwork and collaboration skills for optimal results.
Overview
20
20
Work History
Sales Associate
Lowe's Garden Dept.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Service Tech.
South Shore Gunite Pools
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
None
None
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate/ASM
Home Depot
08.1995 - 06.2003
- Engaged customers by maintaining well-organized displays.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Effectively managed problems while maintaining a professional attitude during stressful situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
General -
Billerica Memorial High School
Billerica, MA06.1973
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Merchandise display
Inventory control
Product recommendations
Sales development
Inventory tracking
Sales training
Meeting deadlines
Professional demeanor
Sales strategies
Customer needs assessment
Product sales
Sales expertise
Store opening and closing
Stocking and receiving
Flexible schedule
Relationship building
Reliable and punctual
Excellent people skills
Problem-solving
Multi-tasking strength
Listening skills
Exceptional customer service
Friendly and outgoing
Customer engagement
Merchandising
Energetic self-starter
Inventory control procedures
Service oriented
Calm demeanor
Excellent communication skills
Timeline
Sales Associate/ASM
Home Depot
08.1995 - 06.2003
Sales Associate
Lowe's Garden Dept.
Service Tech.
South Shore Gunite Pools
None
None
General -
Billerica Memorial High School