Albert Villarreal
Downey,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure and maintain full-time entry-level Office Clerk position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Rideshare Driver
Uber
Los Angeles, CA
07.2015 - 05.2024
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Package Handler
Amazon
Anaheim, CA
10.2020 - 12.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Package Handler
UPS
Cerritos, CA
10.2010 - 12.2014
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Sales Representative
CUTCO
Long Beach, CA
05.2009 - 12.2009
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
No Degree - Mechanical Engineering
Cerritos College
Norwalk, CAHigh School Diploma -
Downey High School
Downey, CASkills
- Schedule Management
- Patience and understanding
- Punctuality
- Time Management
- Tech-savviness
- Dependable and reliable
- Proficient in Microsoft Office
- HTML and CSS proficiency
- Data Entry
- Filing and data archiving
- Resourceful
Timeline
Package Handler
Amazon
10.2020 - 12.2021
Rideshare Driver
Uber
07.2015 - 05.2024
Package Handler
UPS
10.2010 - 12.2014
Sales Representative
CUTCO
05.2009 - 12.2009
No Degree - Mechanical Engineering
Cerritos College
High School Diploma -
Downey High School