Albert Zierak
Amsterdam,NY
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly and skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Jamie Winney
06.2021 - Current
- Trusted with opening Sandwich Shop and keeping things in order.
- Increased speed of service through effective multitasking and time management skills.
- Greeted guests, promoted specials, and took orders.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained team members to prepare sandwiches and other items according to instructions.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Education
High School Diploma -
Broadalbin Perth
Broadalbin, NY06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Effective multi-tasking
- Cleanliness and hygiene
- Dependable and honest
- Patience and Empathy
- Guest service
Timeline
Sandwich Artist
Jamie Winney
06.2021 - Current
High School Diploma -
Broadalbin Perth