Alberto Cortes
Fort Worth,TX
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Southern Glazer's Wine And Spirits
10.2019 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Presents trainings using interactive materials such as videos, charts and slideshows.
- Increased overall revenue 30% from major category sales through effective salesmanship and great negotiation skills.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Consultant
Southern Glazer's Wine And Spirits
03.2014 - 10.2019
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Developed merchandising strategy to efficiently move overstock.
- Presented store update suggestions and layouts to management and stakeholders.
- Developed growth in new innovation.
Stocker Associate
Southern Glazer's Wine And Spirits
10.2010 - 03.2014
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Consistently lifted materials weighing as much as 20 plus pounds.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Processed and packaged stock items for customer purchases.
Education
Associate of Arts - Culinary Arts
Tarrant County College District
Fort Worth, TX08.2007
High School Diploma -
North Side High School
Fort Worth, TX06.2007
Skills
- Customer Relationship Management
- Product and Service Knowledge
- Time Management
- Account Reconciliation
- Sales Proposal Creation
- Lead Generation
- Prospect Qualification
- Customer Oversight
- Sales and Marketing
- Project Management
- Suggestive Selling
- Strategic Planning
- Site Visits
- Corrective Actions
- Maintaining Clean Work Areas
Accomplishments
- Ranked #1 in Sales Division in North Texas Transatlantic for 2022 "Best of the best"
- Awarded Proof Champion Club in 2022
- Successfully certified CTE with Patron Tequila.
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Southern Glazer's Wine And Spirits
10.2019 - Current
Sales Consultant
Southern Glazer's Wine And Spirits
03.2014 - 10.2019
Stocker Associate
Southern Glazer's Wine And Spirits
10.2010 - 03.2014
Associate of Arts - Culinary Arts
Tarrant County College District
High School Diploma -
North Side High School