Alberto Seaman
Marietta,USA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Target
Woodstock, GA
06.2024 - Current
- Delivered exceptional customer service to enhance shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and availability.
- Trained new sales associates on product knowledge and store policies.
- Collaborated with team members to execute promotional displays effectively.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Whataburger Manager
Whataburger
Kennesaw, GA
01.2023 - 05.2024
- I oversee the daily operations of the restaurant. Hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.
- Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.
- Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.
- Hires, trains, and retains talent to deliver extraordinary customer service.
- Conducts regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.
- Ensures profitability for restaurant working with Operating Partners on financial reports and budget management.
- Provides guidance on cleaning, sanitation, and food safety procedures.
- Ensures compliance with health and safety regulations and training.
General Manager
Tin Drum Asian Kitchen
Sandy Springs, GA
06.2022 - 01.2023
- Accomplishes department objectives by managing staff; planning and evaluating department activities.
- Maintaining staff by hiring and training new employees
- Ensures a safe, and secure work environment for all employees.
- Develops personal growth opportunities.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
- Coaches, counsels, and disciplines employees.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
- Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Tracked sales performance
- Developed strong relations with customers and vendors on behalf of the organization
- Determined staffing and scheduling requirements
- Trained and mentored all staff
General Manager
Menchie's Frozen Yogurt
Acworth, GA
11.2021 - 06.2022
- Accomplishes department objectives by managing staff; planning and evaluating department activities.
- Maintaining staff by hiring and training new employees.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
- Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
- Tracked sales performance
- Determined staffing and scheduling requirements
- Trained and mentored all staff
Associate
RaceTrac Petroleum, Inc.
Peachtree Corners, GA
01.2021 - 11.2021
- I am to ensure cleanliness and customer satisfaction. I work overnight so I am mainly responsible for cleaning so that morning shift can focus on customer satisfaction.
Package Handler
FedEx Ground
Norcross, GA
08.2020 - 01.2021
- I work in Swak and my responsibilities are to fix damaged labels. Also to ensure that all packages are placed in their correct locations if they are not being delivered that day.
Shift Manager
Pita Mediterranean street food
Dunwoody, GA
09.2019 - 09.2020
- I was in charge of managing the staff to make sure the shift went by smoothly. It was also my job to make sure that the customers were enjoying themselves and had everything they needed. Stocking and ordering is also something I did while I was a manager.
Education
High school diploma - General Studies
Central High School
Carrollton, GA05-2017
Bachelor of Science - Political Science
Kennesaw State University
Kennesaw, GA05-2029
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Complex Problem-solving
- Strategic planning
Certification
Serve Safe Certified
Additional Information
Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Target
06.2024 - Current
Whataburger Manager
Whataburger
01.2023 - 05.2024
General Manager
Tin Drum Asian Kitchen
06.2022 - 01.2023
General Manager
Menchie's Frozen Yogurt
11.2021 - 06.2022
Associate
RaceTrac Petroleum, Inc.
01.2021 - 11.2021
Package Handler
FedEx Ground
08.2020 - 01.2021
Shift Manager
Pita Mediterranean street food
09.2019 - 09.2020
High school diploma - General Studies
Central High School
Bachelor of Science - Political Science
Kennesaw State University