Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Albina Krasnikova

Albina Krasnikova

Palatine,IL

Summary

Dynamic leader with a proven track record at Sarpino's Pizzeria, adept in enhancing customer satisfaction and resolving staff conflicts through effective communication and active listening. Excelled in cross-functional teamwork and sales management, significantly boosting team performance and profitability. Skilled in cultivating strong relationships, demonstrating adaptability, and fostering a culture of continuous learning and collaboration.

Overview

6
6
years of professional experience

Work History

Manager

Sarpino's Pizzeria
03.2024 - 09.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

General Manager

Sushitto
12.2018 - 02.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bachelor - Marketing

Kyiv National University of Trade And Economics
Kyiv, Ukraine
02.2019

Skills

Team Leadership

Languages

Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Timeline

Manager

Sarpino's Pizzeria
03.2024 - 09.2024

General Manager

Sushitto
12.2018 - 02.2023

Bachelor - Marketing

Kyiv National University of Trade And Economics

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Albina Krasnikova