Alcan Prezilme
Summary
Dynamic professional with experience as a Rideshare Driver excelling in customer service and route planning. Proven ability to enhance passenger experiences through excellent navigation and punctuality. Recognized for maintaining vehicle cleanliness and safety, ensuring timely and comfortable rides while adapting to changing conditions.
Overview
9
9
years of professional experience
Work History
Rideshare Driver
Uber
04.2026 - Current
- Navigated city routes efficiently to optimize passenger pickup and drop-off experiences.
- Ensured vehicle cleanliness and maintenance for optimal safety and comfort.
- Communicated effectively with passengers to provide excellent service and address inquiries.
- Adapted quickly to changing traffic conditions, enhancing ride quality and timeliness.
- Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
- Delivered exceptional customer service, fostering positive rider experiences and high satisfaction ratings.
- Analyzed feedback to implement process improvements that enhanced service quality and operational efficiency.
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Security Guard
Global Security
01.2018 - 2023
- Maintained accurate logs of incidents, activities, and observations during shifts.
- Conducted regular patrols to detect and prevent security breaches.
- Implemented access control measures to restrict unauthorized entry effectively.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Education
High School Diploma -
Martin Van Buren
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Customer engagement
- Cleanliness
- Passenger transportation
- Safe driving
- Route planning
- Time management
Timeline
Rideshare Driver
Uber
04.2026 - Current
Security Guard
Global Security
01.2018 - 2023
High School Diploma -
Martin Van Buren