Alden Dichiara
Bradenton,FL
Summary
Motivated, focused, college grad with people skills and negotiation experience. Adept at relating well to team members and customers of all backgrounds. Two years' experience in retail environments. Two years' of basic carpentry and construction experience. I am a fast learner and I only need to be shown what to do once. I take a tremendous amount of pride in my work ethic, and customer service.
Overview
10
10
years of professional experience
Work History
Server
Ruth Chris Steakhouse
Sarasota, FL
04.2022 - Current
- Delivered food orders to assigned restaurant tables and assisted guest service.
- Worked with hosts, bussers, and kitchen staff to prepare service and support guest needs.
- Arranged tables and chairs for parties and large groups.
- Checked tables for guest satisfaction, quality, and additional service needs.
- Greeted guests with friendly attitude, delivered beverage orders, and reviewed menu options.
- Cleared dishes after each course to keep tables clean and ready.
- Provided strong service for high-volume daily customer flow.
- Managed multiple tasks in fast-paced environment with efficiency.
Liquor Store Manager
Bel Air Liquors
Bel Air, Maryland
10.2021 - 01.2022
- Managed daily liquor store operations and staff scheduling.
- Trained associates on alcohol sales, store policies, and customer service.
- Monitored inventory levels and restocked beer, wine, and spirits.
- Handled cash register transactions and balanced closing drawers.
- Enforced age verification and responsible alcohol sales procedures.
- Prepared weekly schedules for store personnel and adjusted staffing levels according to business needs.
- Assisted in developing marketing strategies to increase sales and profitability of the store.
- Coordinated deliveries from vendors, ensuring timely receipt of goods and accurate invoicing.
- Maintained a high level of customer service standards, ensuring customers were greeted promptly and courteously.
- Performed administrative tasks such as filing paperwork or updating records.
- Analyzed inventory data to determine trends in sales and customer preferences.
Assistant Deli Manager
Market Basket
Hudson, MA
05.2018 - 06.2021
- Checked signage and pricing to keep counter and case displays accurate.
- Offered product samples to support customer trial before purchase.
- Accepted incoming inventory and rotated stock by date to maintain freshness and usability.
- Pulled items from inventory and replenished refrigerated and frozen cases to keep products available.
- Stayed calm and professional during difficult situations and resolved conflicts to customer satisfaction.
- Spoke clearly with deli counter customers to answer questions and suggest products.
- Reviewed customer needs, including food allergies, and suggested extra menu items when appropriate.
- Prepared orders by slicing, weighing, packaging, and pricing meats and cheeses.
- Cleaned surfaces, equipment, and floors, removed trash, and maintained machinery to keep work areas sanitary.
- Kept work areas clean, neat, and sanitized to reduce risk of illness or injury.
- Encouraged customers to try new items by sharing details on wines and store promotions.
- Processed cash, credit, debit, and personal check payments and returned correct change.
- Cleaned and restocked aisles throughout shifts to keep store customer-ready.
- Kept current knowledge of available brands and product lines to provide informed customer guidance.
- Answered questions from callers and in-store guests to share information and promote products.
- Counted and balanced cashier drawers.
Construction Laborer
Clarion Construction
Cambridge, MA
05.2017 - 09.2017
- Cleaned multiple sites extensively. Often visiting 5+ sites a day.
- Removed crown molding.
- Removed walls and piping.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Organized and maintained tools and equipment to enhance work efficiency.
- Assisted distribution of tools, materials and equipment to skilled workers.
Carpenter's Apprentice
Chris Ledgister
Canton, MA
05.2016 - 09.2016
- Removed existing wallpaper by applying solution, scraping and peeling paper off walls.
- Organized supplies and tracked stock levels to maintain inventory records and request reorders.
- Set up painting job spaces by unloading trucks, placing ladders and laying out protective tarp draping sheets.
- Painted walls and other large areas using brushes, rollers and spray guns.
- Hauled out damaged materials and followed correct disposal processes to minimize environmental problems from chemicals or unsafe materials.
- Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.
Education
Bachelor of Arts - Psychology
Trinity College
Hartford, CT05.2020
Skills
- Customer service
- Decision-making
- Working collaboratively
- Work ethic
- Relationship selling
- Sales closing
- Conflict mediation
Timeline
Server
Ruth Chris Steakhouse
04.2022 - Current
Liquor Store Manager
Bel Air Liquors
10.2021 - 01.2022
Assistant Deli Manager
Market Basket
05.2018 - 06.2021
Construction Laborer
Clarion Construction
05.2017 - 09.2017
Carpenter's Apprentice
Chris Ledgister
05.2016 - 09.2016
Bachelor of Arts - Psychology
Trinity College