Alden Jensen
Marshfield,WI
Summary
Ambitious, execution-driven leader with rapid advancement from surgical cleaning operations to consumer brand advocacy. Began as a Surgical Supervisor overseeing operating room turnover and leading teams to strict sterile standards; promoted to Area Supervisor to rehabilitate underperforming Wisconsin crews to KleenMark quality benchmarks; then appointed as an HCSG Account Manager at 18, exceeding the role’s two-year experience requirement and stabilizing performance. Recently pivoted to Brand Ambassador at Mad City/Renuity and, within the first month, ranked #1 nationwide in sales dollars generated from demos for May. Known for fixing broken processes, elevating team performance, and delivering measurable results quickly driven by a no‑ceiling mindset and a relentless focus on standards, accountability, and growth.
Overview
2
2
years of professional experience
Work History
Brand Ambassador
Renuity
Wausau, WI
04.2026 - Current
- Engaged customers by effectively communicating brand messaging and product benefits.
- Assisted in promotional events to increase brand visibility and customer engagement.
- Collaborated with team members to execute marketing strategies and enhance brand awareness.
- Provided feedback on customer preferences to inform product development and marketing initiatives.
- Trained new team members on brand standards and effective sales techniques.
- Educated customers on product benefits and features to enhance purchasing decisions.
Soldier
Army National Gaurd
Marshfield, WI
02.2024 - Current
- Operated and maintained various military equipment to ensure optimal functionality during training and operations.
- Executed strategic mission plans, collaborating with team members to achieve operational objectives efficiently.
- Conducted safety drills and training sessions, enhancing overall readiness and compliance within the unit.
- Assisted in logistical planning for deployments, coordinating resources to support mission success.
Account Manager
HCSG
Marshfield, WI
01.2026 - 04.2026
- Managed client accounts to ensure satisfaction and retention through proactive communication.
- Developed customized solutions addressing client needs, enhancing service delivery efficiency.
- Coordinated with internal teams to resolve client issues swiftly, improving response times.
- Analyzed account performance metrics to identify opportunities for upselling services.
Area Supervisor
KleenMark
Marshfield, WI
06.2025 - 01.2026
- Supervised daily operations to ensure quality standards and compliance with client specifications.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Conducted regular inspections to identify areas for improvement in service delivery.
- Implemented process enhancements to optimize workflow efficiency across multiple sites.
Education
High School Diploma -
Auburndale High School
Auburndale, WISkills
- Customer service
- Effective communicator
- Customer engagement
- Exceptional communication
- Customer relations
- Adaptable personality
- Team leadership qualities
- Relationship builder
- Customer relationship building
- Goal-oriented mindset
- Brand awareness
- Staff training
- Branding
- Target audience identification
- Relationship management
- Sales and negotiation tactics
- Data-driven decision making
- Marketing
- Store promotions
Timeline
Brand Ambassador
Renuity
04.2026 - Current
Account Manager
HCSG
01.2026 - 04.2026
Area Supervisor
KleenMark
06.2025 - 01.2026
Soldier
Army National Gaurd
02.2024 - Current
High School Diploma -
Auburndale High School