Overview
Work History
Education
Skills
Timeline
Generic

Aldrin Maldonado

Menifee,CA

Overview

17
17
years of professional experience

Work History

Intake Coordinator

Horizon Valley Home Health
12.2023 - 03.2024
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
  • Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.

Intake Coordinator/Manager

St Francis Home Health and Hospice
05.2022 - 05.2023
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Answered phone calls and provided new clients with required paperwork to initiate service.

Intake Coordinator/Humar Resource

Blossom Care Hospice
07.2021 - 05.2022
  • Coordinated initial patient assessments, facilitating seamless entry into care services.
  • Improved patient onboarding processes by developing efficient scheduling systems.
  • Collected and analyzed patient data to ensure accurate entry into the medical records system.
  • Enhanced communication with medical staff, ensuring timely updates on patient status.
  • Compiled and maintained patient records for efficient access and retrieval.

Intake Coordinator

Tender Care Home Health
07.2009 - 05.2017
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.

Intake Coordinator

Access Home Health Care
03.2007 - 06.2009
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.

Surgical Technologist

Drs Hospital Of West Covina
03.2008 - 03.2009
  • Maintained high infection control standards.
  • Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.

Education

Diploma - Surgical Technologist

Premier Career College
Baldwin Park, CA
05.2008

Diploma -

Nogales High School
La Puente, CA
06.2004

Skills

  • Insurance verification
  • Follow-up skills
  • Multi-line phone systems
  • Appointment scheduling
  • Inventory management
  • Customer service
  • Multitasking and organization
  • Data entry
  • Phone and email etiquette
  • Customer service management

Timeline

Intake Coordinator

Horizon Valley Home Health
12.2023 - 03.2024

Intake Coordinator/Manager

St Francis Home Health and Hospice
05.2022 - 05.2023

Intake Coordinator/Humar Resource

Blossom Care Hospice
07.2021 - 05.2022

Intake Coordinator

Tender Care Home Health
07.2009 - 05.2017

Surgical Technologist

Drs Hospital Of West Covina
03.2008 - 03.2009

Intake Coordinator

Access Home Health Care
03.2007 - 06.2009

Diploma - Surgical Technologist

Premier Career College

Diploma -

Nogales High School
Aldrin Maldonado