Aldrin Maldonado
Menifee,CA
Overview
17
17
years of professional experience
Work History
Intake Coordinator
Horizon Valley Home Health
12.2023 - 03.2024
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
Intake Coordinator/Manager
St Francis Home Health and Hospice
05.2022 - 05.2023
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
Intake Coordinator/Humar Resource
Blossom Care Hospice
07.2021 - 05.2022
- Coordinated initial patient assessments, facilitating seamless entry into care services.
- Improved patient onboarding processes by developing efficient scheduling systems.
- Collected and analyzed patient data to ensure accurate entry into the medical records system.
- Enhanced communication with medical staff, ensuring timely updates on patient status.
- Compiled and maintained patient records for efficient access and retrieval.
Intake Coordinator
Tender Care Home Health
07.2009 - 05.2017
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
Intake Coordinator
Access Home Health Care
03.2007 - 06.2009
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Surgical Technologist
Drs Hospital Of West Covina
03.2008 - 03.2009
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Education
Diploma - Surgical Technologist
Premier Career College
Baldwin Park, CA05.2008
Diploma -
Nogales High School
La Puente, CA06.2004
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Inventory management
- Customer service
- Multitasking and organization
- Data entry
- Phone and email etiquette
- Customer service management
Timeline
Intake Coordinator
Horizon Valley Home Health
12.2023 - 03.2024
Intake Coordinator/Manager
St Francis Home Health and Hospice
05.2022 - 05.2023
Intake Coordinator/Humar Resource
Blossom Care Hospice
07.2021 - 05.2022
Intake Coordinator
Tender Care Home Health
07.2009 - 05.2017
Surgical Technologist
Drs Hospital Of West Covina
03.2008 - 03.2009
Intake Coordinator
Access Home Health Care
03.2007 - 06.2009
Diploma - Surgical Technologist
Premier Career College
Diploma -
Nogales High School
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