Alexsa Santiago
Washington
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Alero Restaurant
Washington
02.2025 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Filled condiments and napkin containers during slack periods.
HHA
Care Pro
New York
09.2024 - 01.2025
- Assisted clients with proper exercises and rehabilitation.
- Documented care provided and submitted notes to supervisor.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped client with medication self-administration.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Prepared meals according to dietary requirements and preferences of the client.
Warehouse Associate
Amazon
New York
11.2023 - 05.2024
Server
gorilla fast food
New York
01.2023 - 09.2023
Warehouse Associate
Amazon Warehouse
Maryland City
08.2022 - 12.2022
- Close boxes and assist supervisor with boxes or items.
Warehouse Associate
Amazon Warehouse
Staten Island
03.2022 - 05.2022
- Packed amazon packages that were already to be distributed to customers.
Server
Alero Restaurant
Washington
08.2021 - 01.2022
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Cleared table and bussed dishes to allow for quick setups.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Factory Worker
Louisville
12.2020 - 02.2021
- Loaded and unloaded items from machines and conveyors.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Sorted and packaged products to prepare for processing or shipment.
- Weighed and mixed ingredients according to project specifications.
- Kept worksites organized, clean and free of safety hazards.
- Moved boxes weighing as much as 100 pounds regularly with assistance of hand trucks and pallet jacks.
Cleaning Assistant
Washington
07.2020 - 10.2020
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
- Sanitized frequented areas and equipment using approved supplies.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Buffed tile floors to maintain polished appearance.
- Reduced average cleaning time per room by implementing fewest steps system.
Food Truck Operator
Jaime Ramirez
Washington
05.2020 - 07.2020
- Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
- Prioritized service to develop relationships and improve customer regularity.
- Worked well within budget while incorporating high-quality ingredients to improve food quality.
Host
Kirwans on the Wharf
Washington
06.2019 - 04.2020
- They hired me as a preparer in the kitchen but in the second month that they saw me that I was very active, I developed quickly, I talked a lot with my clients and I was charismatic, they offered me the position of host.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
Calvin Coolidge High School -
Calvin Coolidge High School
01.2027
Skills
- Customer service best practices
- Restaurant operations
- Full service restaurant background
- Customer-oriented
- Adaptable
- Menu development
- Stable work history
- Serving Experience
- Load & Unload
- Busser
- Baking
Certification
Alexsa Santi Santiago, 09/01/22, 01/01/27
Languages
- Spanish, Fluent
- English, Fluent
Personal Information
Authorized To Work: US for any employer
Timeline
Server
Alero Restaurant
02.2025 - Current
HHA
Care Pro
09.2024 - 01.2025
Warehouse Associate
Amazon
11.2023 - 05.2024
Server
gorilla fast food
01.2023 - 09.2023
Warehouse Associate
Amazon Warehouse
08.2022 - 12.2022
Warehouse Associate
Amazon Warehouse
03.2022 - 05.2022
Server
Alero Restaurant
08.2021 - 01.2022
Factory Worker
12.2020 - 02.2021
Cleaning Assistant
07.2020 - 10.2020
Food Truck Operator
Jaime Ramirez
05.2020 - 07.2020
Host
Kirwans on the Wharf
06.2019 - 04.2020
Calvin Coolidge High School -
Calvin Coolidge High School