Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aleacia Harris

Denver,CO

Summary

Dedicated leader focused on employee development and operational excellence. Skilled in training staff to meet high customer service standards while managing inventory and financial processes to enhance business performance.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Assistant General Manager

Fuzzy Taco Shop
Arvada, Colorado
12.2024 - Current

Analyzed financial data and generated reports for senior management review.

  • Executed marketing strategies to boost brand awareness and increase revenue.
  • Developed team schedules by assessing coverage needs and aligning with employee strengths.

Assistant General Manager

Tropical Smoothie
Highlands Ranch, Colorado
03.2023 - 12.2024
  • Streamlined inventory management to ensure product availability and minimize waste.
  • Coordinated training sessions for new employees, enhancing service skills and team performance.
  • Implemented promotional activities that increased customer engagement and sales.
  • Oversaw quality control procedures, maintaining product standards and safety compliance.
  • Monitored financial transactions and assisted with budget management, ensuring financial accuracy and accountability.
  • Supported daily operations at Tropical Smoothie by coordinating staff schedules.
  • Ensured consistent adherence to customer service standards.
  • Executed administrative tasks, streamlining document management and improving operational efficiency.

Front Desk Manager

Ameristar Casino Resort Spa, Ara Spa
Black Hawk, Colorado
12.2021 - 03.2023
  • Trained and supervised front desk staff to enhance customer service standards and improve guest satisfaction.
  • Addressed guest inquiries and resolved issues to ensure a positive experience and foster repeat business.
  • Streamlined daily front desk operations and guest check-in processes.
  • Coordinated scheduling for spa services and appointments to optimize guest flow and satisfaction.

Education

Some College (No Degree) - Marketing Management

Wichita State University
Wichita, KS
08-2026

Skills

  • Inventory management
  • Operational budgeting
  • Cost control
  • Food safety compliance
  • Promotional campaigns
  • Customer engagement
  • Team management
  • Employee training
  • Sales training
  • Customer relations

Certification

  • Serv Safe Certification

Timeline

Assistant General Manager

Fuzzy Taco Shop
12.2024 - Current

Assistant General Manager

Tropical Smoothie
03.2023 - 12.2024

Front Desk Manager

Ameristar Casino Resort Spa, Ara Spa
12.2021 - 03.2023

Some College (No Degree) - Marketing Management

Wichita State University
Aleacia Harris