Aleah Wilson
Independence,MO
Summary
Motivated worker that values a positive environment and team collaboration. Enjoys learning new things and being taught. Able to adapt to a new workplace, culture, and it's mission. Invested to excel, and set new standards by evaluating good examples within the work force. People oriented, and patient.
Overview
3
3
years of professional experience
Work History
Shift Leader
Taco Bell
Independence, MO
04.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Cashier/Stocker
Save A Lot Grocery Store
Independence, MO
02.2022 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Carhop
Sonics Drive In
Independence, MO
05.2021 - 12.2021
- Greeted and welcomed customers as they arrived at the drive-in window.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Operated cash register accurately and efficiently to process customer payments.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Adhered to company policies regarding dress code, attendance requirements, break times.
- Took orders, prepared foods and processed payments in full-service establishment.
Education
Fort Osage High School
Independence, MO05-2021
Skills
- Customer Service Management
- Operations Support
- Production Reporting
- Production Scheduling
- Team Supervision
- Inventory Counts
- Positive Attitude
- Complaint resolution
- Role Modeling
- Team motivation
- Cash Handling
- POS System Operation
Timeline
Shift Leader
Taco Bell
04.2022 - Current
Cashier/Stocker
Save A Lot Grocery Store
02.2022 - 04.2024
Carhop
Sonics Drive In
05.2021 - 12.2021
Fort Osage High School