Open To Work
Alec Alfonso
New Port Richey,Florida
Summary
Results-driven sales professional with proven success in relationship building, territory management, and sales closing. Committed to enhancing customer satisfaction and retention through tailored solutions.
Overview
8
8
year of professional experience
1
1
Certification
Work History
Outside Sales Representative
TruGreen Lawn Care
Oldsmar, FL
07.2025 - 02.2026
- Developed strong customer relationships to increase client retention and satisfaction.
- Conducted property assessments to identify appropriate lawn care solutions for clients.
- Presented service options effectively to meet diverse customer needs and preferences.
- Collaborated with team members to streamline sales processes and improve workflow efficiency.
- Utilized CRM software to track leads, manage accounts, and maintain accurate sales records.
Sales Manager
Acima Credit
Wesley Chapel, FL
11.2024 - 07.2025
- Developed and implemented sales strategies to drive revenue growth.
- Trained and mentored team members on effective sales techniques..
- Conducted regular sales meetings to align goals and share best practices.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with cross-functional teams to enhance customer experience.
- Managed client relationships, ensuring satisfaction and retention.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Associate of Science - General Studies
Pasco-Hernando State College
New Port Richey, FL06-2023
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Sales closing
- Relationship cultivation
- Phone and email etiquette
- Territory management
- Strategic sales techniques
- CRM and Salesforce proficiency
Accomplishments
- Established a customer base of 150+ accounts for newly created division.
- Managed a portfolio of 230 accounts providing for $150,000 in sales.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Certification
- Microsoft Office Suite Certification - 2020-2030
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Outside Sales Representative
TruGreen Lawn Care
07.2025 - 02.2026
Sales Manager
Acima Credit
11.2024 - 07.2025
Associate of Science - General Studies
Pasco-Hernando State College