Alec Bird
Norton Shores,MI
Summary
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
01.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Customer Service Representative
Hare Media Group
06.2019 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Utilized customer service software to manage interactions and track customer satisfaction.
Landscaper
Mike Rose
04.2018 - 06.2019
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
- Installed stonework according to landscape design plan and client specifications.
Machine Packer
Automatic Spring Products Corp.
02.2017 - 04.2018
- Maintained clean, tidy and safe working environment in packing area.
- Kept production lines running smoothly and efficiently at all times.
- Performed regular maintenance and cleaning of packing machinery.
- Monitored and adjusted machine settings to maintain product quality and accuracy.
Education
High School Diploma -
Fruitport High School
Fruitport, MI05.2015
Skills
- Local Delivery
- Customer Service
- Computer Proficiency
- Order and Refund Processing
- Excellent Communication Skills
- Data Entry
- Shoveling Snow From Walkways
- Landscaping Knowledge
- Customer Inquiries
- Machine Safety Practices
- Inspect Parts
- Positioning Equipment and Materials
- Shipping and Labeling
- Machinery Operation
Timeline
Delivery Driver
Amazon
01.2022 - Current
Customer Service Representative
Hare Media Group
06.2019 - 01.2022
Landscaper
Mike Rose
04.2018 - 06.2019
Machine Packer
Automatic Spring Products Corp.
02.2017 - 04.2018
High School Diploma -
Fruitport High School