Alec Cody
Adamsville,AL
Summary
Proven leader with extensive experience at Four Points By Sheraton, adept in Operations Management and Staff Development. Skilled in fostering strong team dynamics and implementing effective training programs, significantly enhancing operational outcomes. Professional CDL Driver with extensive amount of training, looking to gain more experience as I embark on a new professional career.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Four Points By Sheraton
01.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized hotel environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive .
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Motivated, trained, and disciplined over 30 employees to maximize performance.
Front Office Manager
Laquinta Inn
01.2016 - 01.2020
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Education
Diploma - Trucking
Bevill State Community College
Sumiton, AL10-2024
No Degree - Mathematics
University of South Alabama
Mobile, AL05-2017
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Safe Driving Practices
- Pretrip inspections
- Basic mechanical knowledge
- Strong Communication Skills
- Air Brake Operation
- Trailer Coupling and Uncoupling
- Defensive Driving Techniques
- Adaptable to Weather Conditions
Certification
- Tank Vehicle Endorsement (N) - Alabama Department of Motor Vehicles.
- Passenger Endorsement (P) - Alabama Department of Motor Vehicles.
- Commercial Driver's License A (CDL) - Alabama Department of Motor Vehicles.
Purpose
To gain more experience operating a CMV; use old and new skills developed to someday be an owner and operator.
Timeline
Assistant General Manager
Four Points By Sheraton
01.2020 - Current
Front Office Manager
Laquinta Inn
01.2016 - 01.2020
- Tank Vehicle Endorsement (N) - Alabama Department of Motor Vehicles.
- Passenger Endorsement (P) - Alabama Department of Motor Vehicles.
- Commercial Driver's License A (CDL) - Alabama Department of Motor Vehicles.
Diploma - Trucking
Bevill State Community College
No Degree - Mathematics
University of South Alabama
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