Alec Cullen
Minneapolis,MN
Summary
Multifaceted professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, coaching sales startegies, and motivating teams to meet and exceed goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Bob’s Discount Furniture
Burnsville, MN
01.2026 - Current
- Assisted team in achieving sales targets through effective product knowledge and customer engagement.
- Managed inventory levels to ensure optimal stock availability for customers.
- Trained new sales associates on company policies and best practices for customer service.
- Maintained an organized and visually appealing showroom environment to attract customers.
Sales Supervisor
Bob’s Discount Furniture
Maple Grove, MN
05.2025 - 01.2026
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Supervisor
Bob’s Discount Furniture
Roseville, MN
01.2025 - 05.2025
- Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Guest Experience Specialist
Bob’s Discount Furntiure
Roseville, MN
09.2023 - 01.2025
- Delivered exceptional customer service, ensuring positive guest experiences and satisfaction.
- Developed strong relationships with guests, fostering loyalty and repeat business through attentive service and genuine care.
- Greeted guests upon arrival by providing warm welcome.
Guest Experience Specialist
Bob’s Discount Furniture
Woodbury, MN
06.2023 - 09.2023
- Conducted regular follow-ups with guests to gather feedback and improve service offerings.
- Delivered exceptional customer service, ensuring positive guest experiences and satisfaction.
- Developed and maintained knowledge of company-specific sales, scheduling, and communication platforms
Military Enlisted Personnel Specialist
Minnesota Army National Guard
Saint Paul, MN
11.2022 - 05.2023
- Coordinated personnel actions to ensure compliance with military regulations and policies.
- Processed and maintained personnel records, enhancing accuracy and accessibility of information.
- Conducted audits of personnel files to ensure qualifications in processing promotions and filling open vacancies
Phlebotomist
American Red Cross
Saint Paul, MN
08.2022 - 11.2022
- Collected blood samples through venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate records of patient information and sample data using electronic health systems.
- Prepared equipment and ensured compliance with safety protocols prior to each blood draw procedure.
- Conducted quality control checks on equipment, maintaining high standards of accuracy in sample collection.
Seward
Surly Brewing Company
Minneapolis, MN
06.2021 - 07.2022
- Ensured cleanliness and organization of all areas, adhering to safety and sanitation standards.
- Supported event setups by preparing service areas and ensuring readiness for guest arrival.
- Provided exceptional support during busy shifts, maintaining positive guest experiences through efficient service delivery.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
Education
High School Diploma -
Chisago Lakes Senior High School
Lindstrom, MN05.2017
Some College - Broadcast Media
Bethany Lutheran College
Mankato, MNSkills
- Candidate pipeline management
- Business requirements understanding
- Interviewing techniques
- New hire orientations
- Sales expertise
- Quick response to directions
- Team collaboration
Certification
CompTIA ITF+
Military Service
I have served as an Air Defense Battle Management Systems Operator(14G) for the Minnesota Army National Guard since September of 2018, working with an array of computer systems and programs in an effort to deconflict airspace and provide early warning in the event of hostile aircraft, mortars, and ballistic missiles. I have supported missions across the United States and deployed to the Middle East in January of 2024 in support of Operation Spartan Shield and Operarion Neptune Solice. My Awards include the Global War on Terrorism Expeditionary Medal (GWOTEM), the Army Commendation Medal, and the Humanitarian Service Medal.
Timeline
Sales Supervisor
Bob’s Discount Furniture
01.2026 - Current
Sales Supervisor
Bob’s Discount Furniture
05.2025 - 01.2026
Sales Supervisor
Bob’s Discount Furniture
01.2025 - 05.2025
Guest Experience Specialist
Bob’s Discount Furntiure
09.2023 - 01.2025
Guest Experience Specialist
Bob’s Discount Furniture
06.2023 - 09.2023
Military Enlisted Personnel Specialist
Minnesota Army National Guard
11.2022 - 05.2023
Phlebotomist
American Red Cross
08.2022 - 11.2022
Seward
Surly Brewing Company
06.2021 - 07.2022
Some College - Broadcast Media
Bethany Lutheran College
High School Diploma -
Chisago Lakes Senior High School