Results-driven culinary professional with expertise in problem-solving and time management. Committed to enhancing workflow efficiency and maintaining high standards, ensuring timely meal service and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Cook
Villiage Inn
Virginia
10.2022 - Current
Maintained cleanliness and organization of kitchen workstations and equipment.
Supported inventory management by monitoring ingredient supplies and freshness to minimize waste.
Followed food safety regulations to prevent contamination and ensure quality standards.
Collaborated with team members to expedite meal service during peak hours, enhancing customer experience.
Monitored cooking times and temperatures to ensure food was cooked properly.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Operated grills, fryers and broilers to cook items to quality guidelines.
Prepared dishes in fast-paced environment with teammates, contributing to consistently high customer satisfaction.
Shift Manager
Arby's
Virginia
06.2015 - 10.2022
Supervised daily operations and staff performance during peak hours to maximize service efficiency.
Managed daily cash intake by counting out registers and tabulating profits.
Addressed customer concerns promptly to maintain satisfaction levels.
Trained new employees on food safety and customer service standards.
Ensured compliance with health regulations and maintained cleanliness standards.
Managed inventory levels and placed orders for supplies to ensure operational readiness.
Supported staff in managing workload during peak hours.
Checked equipment performance and arranged maintenance.
Monitored store operations to ensure compliance with company policies and procedures.
Collaborated with team members to enhance workflow efficiency and productivity.
Coordinated with other shift managers to maintain seamless customer service across shifts.
Resolved conflicts between staff members in a professional manner.