Alec Villanueva
Oxnard,CA
Summary
Dynamic and dedicated professional with exceptional customer service skills, honed at Santa Rosa Cinemas. Proven ability in cash handling and concession management, ensuring a clean and welcoming environment. Collaborated effectively with team members to enhance guest experiences during peak seasons, demonstrating a strong work ethic and commitment to excellence.
Maintained Honor Roll achievements 2 years in a row, all while participating in track & field.
Overview
1
1
year of professional experience
Work History
Movie Theater Employee
Santa Rosa Cinemas
Oxnard, CA
07.2024 - Current
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Checked IDs for age-restricted shows in compliance with regulations.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Worked with other staff members for smooth theater operations.
- Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
- Provided exceptional customer service to promote positive movie-going experience.
- Coordinated with team members to cover various roles as needed during busy periods or staff shortages, maintaining a consistently high level of service throughout the theater''s operational hours.
Education
Diploma In Progress - General Education
Oxnard High School
Oxnard, CASkills
- Excellent customer service
- Strong work ethic
- Cash handling proficiency
- Cleanliness maintenance
- Concession management
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Movie Theater Employee
Santa Rosa Cinemas
07.2024 - Current
Diploma In Progress - General Education
Oxnard High School