Seeking a challenging position in a reputable organization to leverage my skills and training for maximum potential. Eager to expand learnings, knowledge, and skills for personal growth and contribute significantly to company success.
Overview
9
9
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
03.2023 - Current
Coordinated efficient deliveries by sorting and organizing mail and parcels
Delivered exceptional customer service in every interaction, including answering questions and describing services
Documented, protected and turned in money and receipts collected along route
Prepared mail for forwarding and maintained records of change of address information
Answered questions and described services to deliver exceptional customer service
Lawn Service Technician
Stark Exterminators
06.2022 - 03.2023
Working Independently servicing customers lawns for any insects, fungus, weeds, color, and growth
Creating and organizing my monthly schedule to ensure goals are met
Maintain the work truck, equipment, and supplies as needed
Customer-face with current clients to provide excellent customer service as well as generate business with new clients
Patient Financial Service Representative
Memorial Healthcare System
12.2019 - 06.2022
Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.
Recorded demographic and insurance information
Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
Contacted insurance companies to check on status of claims payments and write appeal letters for denial on claims
Reduced errors in billing, conducting thorough audits of patient accounts and identifying discrepancies.
Installation Supervisor
Hallmark Card Company
06.2017 - 12.2019
Budgeting, Scheduling, Leading a team up to 15 individuals, Order and receive shipments, Contact store management
Finish Assigned installations in a timely manner and walk management over any changes in the store
Mentor any new employees
Warehouse Associate
Kate Spade
02.2016 - 06.2017
Receive shipments, Pack shipments, Stock retail store
Clean warehouse, Drove truck to and from store with product, Stocked the warehouse with any new product, Reviewed inventory list to determine what was needed at the storefront, and trained new employees on the job duties
More experience upon request - Willing to work remotely if needed
Education
Bachelors - Hospitality and Hotel Management
Florida International University
12.2021
Associate in Arts (A.A.) - Hospitality Management
Broward College
12.2018
Skills
Customer Relations
Decision-Making
Training and Coaching
Problem-Solving
Time Management
Dependability
Prioritization
Microsoft Outlook, Word, and Excel
Additional Information
More experience upon request - Willing to work remotely if needed.