Summary
Overview
Work History
Education
Skills
Timeline
Server
Alecia Brazao

Alecia Brazao

Huntington Beach,Ca

Summary

- Skills

Serve Safe licensing., ABC and RBS Certified.

Trained in Micros, Aloha, and Spot On POS Systems.

Excellent Communication skills and pleasant disposition. Mathematical skills for on hand calculations of costs and monies due. Reliable, punctual and flexible employee. My personality is always friendly and approachable. I interact well with guests and coworkers. I also obtain excellent multi-tasking and time management skills.

I am highly trainable and develop a smooth flow of routine quickly.

My main objective is to provide customers with an excellent, friendly, and efficient dining experience leaving them with the desire to return and rave about the restaurant and service to others. I take pride in being a quality server with attention to details. I strive to always maintain a great disposition, while always working as a team with co-workers. My goal as a server is to create revenue by upselling items to the customer such as specialty cocktails/ spirits, appetizers and deserts while informing guests of menu items that are exceptional and exciting to the dining experience. I also enjoy interacting with guests and inviting them back for special events, scheduled menu special such as happy hour, brunch specials and nightly dinner specials. I love to see guests become regulars in the establishment and look forward to knowing them on a first name basis! Customer-savvy server accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

18
18
years of professional experience

Work History

Server And Cocktail Waitress

Silky Sullivan's Pub And Restaurant
Fountain Valley, CA
10.2010 - 05.2022
  • Accommodate large parties with reservations and/or separate checks upon request.
  • Managed sections and or large parties of 50 or more customers
  • Offer guests specialty items such as appetizers and beverages to increase revenues and enjoyment of dining experience
  • Enter all orders accurately and in timely manner into POS system
  • Deliver fast, friendly and exceptional service
  • Ensure customers have received their exact order
  • Anticipates and addresses dining guest needs
  • Touch tables throughout their visit to check on guests and refill drinks as requested
  • Upsell deserts and post meal cocktails/coffee
  • Effectively communicates with kitchen, bar and staff
  • Invite guests to return for special events/ entertainment, daily happy hour specials.

Bartender

49rs Tavern
Long Beach, CA
10.2018 - 03.2020
  • Welcome guests with friendly demeanor.
  • Introduce all drink specials and specialty/ craft beer items available
  • Verify age by checking for valid I.D
  • Offer guests food options to increase revenues
  • Maintain clean, well stocked work area
  • Stock and rotate all beverages regularly
  • Anticipate guests needs and offer another round of drinks before prior to finishing beverages.
  • Balance registers and maintain accurate bank and monies due to house
  • Invite guests to return upon checkout
  • Stock all bar and restaurant items such as coaster, napkins, condiments, straws, ice to prepare for shift change
  • Increased sales by 10%

Server

Aloha Grill Huntington Beach
Huntington Beach, CA
02.2018 - Current
  • Welcome guests to be seated in open seating environment
  • Work with staff to ensure all guests are attended to immediately
  • Serve large volume of guests throughout restaurant and patio area
  • Maintain separate checks for large parties
  • Offer specialty drinks and appetizers for increased revenue and dining experience
  • Extensive knowledge of menu items
  • Accurately enter orders in POS with attention to detail and timing
  • Ensure that all guests are attended to throughout dining experience by anticipating their needs for refills, additional drink orders, condiment requests and deserts
  • Exceed server sales in any given single shift by 10%
  • Stock and rotate perishable items in server station

Education

Some College (No Degree) - General Education

GoldenWest College
Huntington Beach

Ocean View High School
Huntington Beach
1997

Skills

  • Food Menu knowledge, Liquor, beer and wine knowledge
  • Responsible alcohol service
  • Fast mathematical calculation
  • Food running, pre-bussing, attention to cleanliness
  • Highly reliable, positive attitude
  • Dining room management, large party management
  • Handling difficult customers
  • Inventory
  • Aloha POS, Micros POS, Spot On POS
  • Hospitality service expertise, interpersonal skills

Timeline

Bartender

49rs Tavern
10.2018 - 03.2020

Server

Aloha Grill Huntington Beach
02.2018 - Current

Server And Cocktail Waitress

Silky Sullivan's Pub And Restaurant
10.2010 - 05.2022

Some College (No Degree) - General Education

GoldenWest College

Ocean View High School
Alecia Brazao