Alecia Cotes
Dixon,IL
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving. Able to follow company procedures and guidelines.
Overview
9
9
years of professional experience
Work History
Parts Sales Manager
AutoZone
Dixon, IL
07.2022 - Current
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Floor Lead
Rayovac
Dixon, IL
10.2015 - 01.2022
- Responsible for training and supervising staff on the floor.
- Communicated effectively with other departments to coordinate activities, resolve issues, and ensure smooth workflow.
- Resolved conflicts between employees in a professional manner.
- Trained and coached new employees according to new hire procedures.
Education
Associate of Applied Science - Criminal Justice
Gateway Technical College
Kenosha, WI08-2011
Skills
- Stock control
- Task Delegation
- Sales Promotion
- Stock management
- Inventory Restocking
- Invoice Processing
- Goal Setting
- Staff Training
- Coordinating paperwork
- Customer Service
- Operations Management
- Returns processing
- Inventory Management
- Ordering parts
Accomplishments
- Acheived Presidential honors award for academics
Timeline
Parts Sales Manager
AutoZone
07.2022 - Current
Floor Lead
Rayovac
10.2015 - 01.2022
Associate of Applied Science - Criminal Justice
Gateway Technical College