Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Dillon Rich

Baytown

Summary

Results-driven Parts Sales Manager with a strong focus on inventory management and customer satisfaction. Proven track record in analyzing sales trends and implementing effective strategies that drive revenue growth. Skilled in team leadership, staff training, and problem-solving, enhancing operational efficiency and team performance. Committed to leveraging expertise to optimize inventory strategies and achieve sales objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Parts Sales Manager

AutoZone
Crosby
05.2023 - Current
  • Managed daily inventory of automotive parts and accessories to ensure optimal stock levels.
  • Analyzed sales trends to drive effective inventory management strategies.
  • Trained new staff on product knowledge and sales techniques to enhance team performance.
  • Resolved customer complaints efficiently, providing tailored solutions to improve satisfaction.
  • Coordinated with suppliers for timely stock replenishment and competitive pricing.
  • Maintained store displays, optimizing product visibility and appeal for increased sales.
  • Executed promotional initiatives to boost revenue growth and attract customer interest.
  • Monitored performance metrics, generating reports for senior management review.

Forklift operator/Order Picker

Master Electronics
Houston
01.2020 - 04.2023
  • Operated forklifts to transport materials efficiently within warehouse.
  • Conducted routine inspections, ensuring equipment safety and compliance with regulations.
  • Maintained accurate inventory records during material handling processes.
  • Collaborated with team members to enhance workflow efficiency in warehouse operations.
  • Trained new employees on proper forklift operation techniques and safety protocols.
  • Assisted with loading and unloading goods from delivery trucks and containers.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Utilized RF scanner technology for precise inventory management and tracking.

Automotive Technician

community kia
Baytown
06.2010 - 01.2023
  • Diagnosed vehicle issues utilizing advanced diagnostic tools and equipment.
  • Performed routine maintenance, including oil changes, tire rotations, and brake pad replacements.
  • Repaired and replaced faulty components to ensure vehicle safety and performance.
  • Collaborated with team members to troubleshoot complex automotive problems.
  • Maintained a clean work environment to uphold safety standards.
  • Communicated repair estimates clearly to customers, enhancing service quality.
  • Documented service activities accurately in management system for tracking purposes.
  • Assisted in training new technicians on shop protocols and safety procedures.

Education

High School Diploma -

Cactus High School
Glendale, AZ
05-2010

Skills

  • Inventory management
  • Sales analysis
  • Customer service
  • Staff training
  • Product merchandising
  • Parts ordering
  • Problem solving
  • Team collaboration
  • Effective communication
  • Performance monitoring
  • Complaint resolution
  • Employee training
  • Brand awareness
  • Sales promotion
  • Sales reporting
  • Product launches
  • Workflow optimization
  • Stock control
  • Stock management
  • Product promotion
  • Inventory auditing
  • Inventory restocking
  • Profit and loss tracking
  • Obsolescence control
  • Improving customer satisfaction
  • Reviewing deliveries
  • Customer relations
  • Logistics planning
  • POS systems operations
  • Returns processing
  • Continuous improvement
  • Training development
  • Problem-solving
  • Closing techniques

Affiliations

  • i have 2 children and a wife to take care of, following HOA policies. Such as mowing the grass and keeping my property in ordinance to their standards while hopefully starting a second job

Accomplishments

  • worked as a Automotive technician for 10 years and have 7 out of 8 ASE certifications. I started as green as green could get and worked all the way up to 8 months short of being a master technician

Certification

  • 7 out of my 8 ASE certifications, 90 hour ohsha certified

Languages

English
Professional

Timeline

Parts Sales Manager

AutoZone
05.2023 - Current

Forklift operator/Order Picker

Master Electronics
01.2020 - 04.2023

Automotive Technician

community kia
06.2010 - 01.2023

High School Diploma -

Cactus High School

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