Aleena Ford
Kinsley
Summary
Compassionate Care Coordinator with expertise in emotional support and interdisciplinary collaboration. Demonstrated success in maintaining precise service documentation and providing essential resources for comprehensive patient care. Background in patient advocacy and care management, with experience in coordinating healthcare services for diverse populations. Proven track record of enhancing patient satisfaction and optimizing care delivery processes.
Overview
2
2
years of professional experience
7
7
Certifications
Work History
Care Coordinator
Iroquois Center for Human Development
Greensburg
11.2025 - Current
- Communicated effectively with clients and families to address concerns and provide updates.
- Maintained accurate records of client interactions and service documentation.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Provided resources and referrals to clients for additional support services.
- Participated in team meetings to discuss client cases and share best practices.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Educated clients on available resources and services within their communities.
- Responded promptly to inquiries from patients regarding their care plans.
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Provided emotional support to patients dealing with difficult health issues.
- Explained policies, procedures and services to patients.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
- Conducted initial assessments and evaluations of patient's needs.
Peer Support Specialist
Iroquois Center for Human Development
Greensburg
09.2025 - Current
- Provided emotional support to individuals facing mental health challenges.
- Assisted clients in developing coping strategies for daily living.
- Collaborated with mental health professionals to coordinate care plans.
- Shared resources and information about community services with clients.
- Maintained accurate documentation of client interactions and progress.
- Promoted a safe and welcoming environment for all participants.
- Educated clients on self-advocacy and personal development techniques.
- Assisted clients with developing healthy coping skills to manage stressors.
- Actively listened and responded empathetically when interacting with clients.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Transported individuals safely to support meetings and medical appointments.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Conducted assessments to identify the needs, strengths, and resources of clients.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Educated clients on available community resources that could enhance their quality of life.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Maintained accurate records of client progress through the use of an electronic medical record system.
- Coordinated referrals for additional services as needed based on client needs.
- Helped individuals overcome discrimination, stigmas, and trauma by providing encouragement and community resources.
- Researched relevant topics related to mental health services or treatments.
- Monitored client activities to assess the effectiveness of treatment plans.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Provided feedback regarding program operations and improvement opportunities.
- Encouraged open communication between all parties involved in the client's case.
- I listened to personal stories, asked probing questions, and offered knowledgeable advice for different situations.
- Kept pace with changes in research on diagnostic and treatment protocols to provide the best possible support to clients.
- Completed detailed documentation of sessions, patient notes, and recommendations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Met with clients to understand individual needs and develop personalized counseling plans.
Attendant Care Provider
Iroquois Center for Human Development
Greensburg
02.2024 - 11.2025
- Assisted individuals with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications accurately according to prescribed schedules.
- Maintained a clean and safe environment for clients at all times.
- Collaborated with healthcare professionals to discuss client care plans.
- Documented daily activities and changes in client conditions promptly.
- Implemented recreational activities to promote engagement and social interaction.
- Trained new staff on best practices for client care and safety procedures.
- Transported individuals safely to support meetings and medical appointments.
- Provided compassionate care for patients with disabilities and developmental challenges.
- Worked with residents to develop meal preparation and cleaning skills.
- Transported clients to medical appointments or other destinations as needed.
- Administered medications under the direction of a physician or nurse practitioner.
- Managed multiple cases at once while providing quality service within specified time frames.
- Assisted with the development of daily living, communication, and social skills in individuals.
- Established positive relationships with clients through active listening and empathy.
- Monitored vital signs, including pulse rate, temperature, respiration rate, and blood pressure.
- Maintained client records by documenting services rendered and care plans.
- Scheduled recreational activities for clients to promote socialization skills.
- Coordinated communication between families, physicians, therapists, and community resources.
- Positively interacted with clients to promote self-esteem and independence.
- Coordinated communication between families, physicians, therapists, and community resources.
- Kept abreast of current trends in attendant care services through continuing education courses.
- Participated in weekly staff meetings to discuss patient progress and any changes that may be necessary.
- Maintained accurate records of services provided, progress notes, and incident reports.
- Encouraged development of independent living skills such as shopping and budgeting.
- Provided emotional support to individuals dealing with physical disabilities or chronic illnesses.
- Conducted assessments on new patients to determine their level of need for attendant care services.
- Assisted clients in maintaining a safe environment by monitoring their health and safety needs.
- Maintained a clean, well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental, or behavioral conditions, and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to the nurse supervisor to promote optimal care.
- Assisted clients with maintaining good personal hygiene.
- Monitored the health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Greenhouse Attendant
Tammy's Greenhouse
Kinsley
09.2023 - 02.2024
- Managed daily watering and feeding schedules for various plant species.
- Maintained the cleanliness and organization of greenhouse facilities and displays.
- Monitored plant health and identified signs of pests or diseases promptly.
- Operated greenhouse equipment such as irrigation systems and potting machines.
- Assisted in planting, transplanting, and propagating new plants as needed.
- Collaborated with team members to ensure timely completion of daily tasks.
- Cared for trees through watering, branch removal, and pruning.
- Facilitated training on plant biology and health for employees and community members.
- Cleaned and sanitized tools used for planting and harvesting activities.
- Harvested fruits, vegetables, and herbs in accordance with organic standards.
- Set up trellises for climbing vines such as tomatoes or cucumbers.
- Assisted in propagating new plants from cuttings and seeds.
- Maintained and monitored soil moisture levels, temperature, and humidity of the greenhouse environment.
- Identified weeds present in garden beds and removed them accordingly.
- Provided daily care and maintenance of all plants within the facility.
- Performed routine maintenance on equipment such as pumps, filters, fans.
- Inspected plants for signs of pests or disease, and applied pest control treatments as needed.
- Operated automated irrigation systems to maintain appropriate water levels in greenhouses.
- Ensured ventilation was properly adjusted throughout the facility.
- Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Prepared soil and gardens for planting and laid down mulch and sod.
- Employed safety techniques when using hand and power equipment to prevent abrasions and other injuries.
- Oversaw various cultivation stages for different trees, shrubs, and plants to maximize growth.
- Mixed and sprayed fertilizers, herbicides, and insecticides onto grass, shrubs, and trees.
- Harvested fruits and vegetables by hand.
- Cleaned work areas and maintained grounds and landscaping.
- I felt the plant's leaves and noted the coloring to detect insects or diseases.
- Informed farmers or farm managers of crop progress.
- Supported crew members in maintaining irrigation systems.
Education
High School Diploma -
Acellus Academy
Kansas City, MO02-2023
Skills
- Care coordination
- Effective communication
- Organizational standards
- Patient assessment
- Service documentation
- Interdisciplinary collaboration
- Emotional support
- Case management
Certification
KDADS: Crisis Intervention
References
References available upon request.
Timeline
Care Coordinator
Iroquois Center for Human Development
11.2025 - Current
Peer Support Specialist
Iroquois Center for Human Development
09.2025 - Current
Attendant Care Provider
Iroquois Center for Human Development
02.2024 - 11.2025
Greenhouse Attendant
Tammy's Greenhouse
09.2023 - 02.2024
High School Diploma -
Acellus Academy