ALEETA ASAD
Manassas,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Teller
Burke & Herbert Bank
Woodbridge, VA
03.2024 - Current
- Maintained accurate records of all transactions and customer interactions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Performed daily reconciliation of teller drawer within established limits.
- Followed up on requests from customers in a timely manner.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Explained account information to customers in detail as needed.
- Answered customer inquiries regarding bank products and services.
- Maintained accurate records of all transactions for compliance purposes.
- Balanced cash drawers on a daily basis.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
Store Associate
Macys Department Store
Manassas, VA
01.2021 - 02.2024
- Assisted customers with product selection based on their needs and preferences.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Answered incoming calls regarding product inquiries or orders.
- Addressed customer complaints in a professional manner.
- Answered telephone to give callers store information and look up order details.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Cashier
Wine energy
Manassas, VA
01.2020 - 12.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
Education
High School Diploma -
Stonewall Jackson High School
Manassas, VA06-2018
Skills
- Bank Deposits
- Bill Payment Receipt
- Teamwork and Collaboration
- Professionalism
- Reliability
- Payment Processing
- Cash Drawer Reconciliation
- Customer Service
- Sales and Cross-Selling
- Banking
- Friendly
- Cash counting
- Reliable
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Teller
Burke & Herbert Bank
03.2024 - Current
Store Associate
Macys Department Store
01.2021 - 02.2024
Cashier
Wine energy
01.2020 - 12.2023
High School Diploma -
Stonewall Jackson High School
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