Aleeya Pavlick
Independence
Summary
Proactive and detail-oriented professional with experience at Kurtz Bros, adept in customer service and Excel. Excelling in high-stress situations, I streamlined dispatch processes and enhanced front office efficiency, demonstrating strong problem-solving and time management skills. Achieved significant improvements in service delivery by optimizing resource allocation.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
City of Independence, OH
09.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Provided basic technical support for front office equipment, minimizing downtime.
- Streamlined check-in processes, reducing wait times for guests.
Accounting Intern
Kurtz Bros
10.2021 - Current
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.
Dispatcher
Kurtz Bros
09.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Education
No Degree - Accounting And Finance
Cleveland State University
Cleveland, OH06-2028
High School Diploma -
Independence High School
Independence, OH06-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Cash handling
- Skilled in Excel
- Data entry
- Data evaluation
- Decision-making
- Stress tolerance
- Problem-solving
Timeline
Front Desk Receptionist
City of Independence, OH
09.2023 - Current
Accounting Intern
Kurtz Bros
10.2021 - Current
Dispatcher
Kurtz Bros
09.2021 - Current
No Degree - Accounting And Finance
Cleveland State University
High School Diploma -
Independence High School
Similar Profiles
Jacob DeanJacob Dean
Engineering Technician at City of Independence Engineering DepartmentEngineering Technician at City of Independence Engineering Department
Jonathan MerrittJonathan Merritt
Police Officer, Uniformed Road Patrol at City of Independence, MissouriPolice Officer, Uniformed Road Patrol at City of Independence, Missouri
Jeffrey MudraJeffrey Mudra
Jail Administrator at City Of IndependenceJail Administrator at City Of Independence
KRISTEN WOTOWIECKRISTEN WOTOWIEC
Adjunct Professor- (School of Education and Counseling) at Cleveland State UniversityAdjunct Professor- (School of Education and Counseling) at Cleveland State University
KAILEY ENLOWKAILEY ENLOW
Behavioral Health DSP/ Paraprofessional at Behavioral Health AlliesBehavioral Health DSP/ Paraprofessional at Behavioral Health Allies