Salesforce
Alejandra Barraza Rivas
Major Account Executive
Albuquerque,United States
Summary
Results-driven sales professional prepared to excel in this role. Adept at managing high-profile accounts and crafting strategies that drive business growth. Known for effective team collaboration and adaptability to changing market dynamics. Expertise in client relationship management, strategic planning, and negotiation.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Major Account Executive
T-Mobile
Albuquerque , New Mexico
05.2025 - Current
- Developed sales strategies to target specific industries, increasing brand awareness and market share.
- Increased company visibility within designated territories through targeted outreach efforts including cold calls, email campaigns and face-to-face meetings.
- Analyzed client feedback to determine areas for improvement, leading to enhanced product offerings and stronger relationships with customers.
- Expanded client base by proactively identifying new business opportunities and conducting market research.
Account Executive, Business Sales
T-Mobile
Albuquerque, NM
04.2019 - 04.2025
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Managed sales cycle to maintain solid customer base.
- Collaborated with internal teams to develop account strategy.
- Attended networking events to build relationships and identify sales opportunities.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Trained new hires to perform cross-training exercises with experienced workers.
- Mentored employees, providing constructive feedback, which improved job efficiency.
Retail Associate Manager
T-Mobile
Albuquerque, NM
10.2017 - 04.2019
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Ambassador for T-Mobile for Business RO street team for NM West.
- Ambassador for D&I for NM West.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
Mobile Expert
T-Mobile
Albuquerque, NM
04.2008 - 10.2017
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assisted and supported training of new sales associates.
- Managed and motivated employees to be productive and engaged in work.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Replenished, faced and organized merchandise on shelving.
Education
High School Diploma -
Cesar Chavez Community School
Albuquerque, NM 08.2004 - 05.2008
Skills
Negotiation expertise
Pipeline management
Territory management
Customer relationship management
Strategic planning
Partnership development
Sales funnel management
Business development and planning
Software
Microsoft Excel
Microsoft Word
Outreach
ZoomInfo
Microsoft Teams
Timeline
Major Account Executive
T-Mobile
05.2025 - Current
Account Executive, Business Sales
T-Mobile
04.2019 - 04.2025
Retail Associate Manager
T-Mobile
10.2017 - 04.2019
Mobile Expert
T-Mobile
04.2008 - 10.2017
High School Diploma -
Cesar Chavez Community School
08.2004 - 05.2008