Alejandra Diaz
Naples
Summary
Brings a solid foundation in patient care and customer service, combining hands-on medical skills with effective communication. Experience includes vital sign assessments, laboratory testing, and maintaining clinical environments. An adaptable employee committed to supporting healthcare initiatives and prioritizing positive patient interactions.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Certified Medical Assistant
ErQuickCare
Naples
12.2025 - Current
- Supported physicians and nurses during patient examinations by assessing vital signs and preparing exam rooms for efficient patient flow.
- Performed phlebotomy to collect blood samples for analysis.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted routine laboratory tests and electrocardiograms to support diagnostic processes.
- Maintained cleanliness in examination rooms by restocking supplies and disposing of waste appropriately.
- Oversaw inventory of medical supplies, ensuring availability to meet patient care needs.
Cashier
Royale Hair Boutique
Naples
07.2023 - 02.2026
- Delivered excellent customer service while processing payments, helping customers locate items, and addressing inquiries.
- Accurately processed customer payments using cash and credit cards.
- Guided customers in selecting products and services tailored to their needs.
- Provided product information and resolved concerns to assist customers.
- Managed inventory levels to ensure consistent availability of office supplies.
- Performed store opening and closing duties.
Medical Assistant Student
Advance Medical of Naples
Naples
06.2025 - 07.2025
- Performed patient vital signs, such as blood pressure, temperature and pulse.
- Supported physicians and nursing personnel with injections, phlebotomy, EKG, and various patient procedures to enhance patient outcomes.
- Executed laboratory procedures including specimen collection, processing, testing, labeling, and safe disposal of biohazardous materials according to protocols.
- Coordinated patient appointment schedules to maximize physician access for patient care.
- Entered patient data into EHRs efficiently and accurately.
- Shadowed healthcare professionals during minor surgical procedures for educational purposes.
Cashier
LowBrow Pizza & Beer
Naples
08.2024 - 01.2025
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of checkout area by regularly cleaning counters, shelves, and windows to enhance customer experience.
- Assisted in setting up and clearing tables to ensure efficient service during peak hours.
- Assisted servers during busy shifts.
- Swept and mopped dining areas after closing.
- Restocked plates, silverware, glassware between courses of service.
- Searched for items requested by customers to fulfill their needs and improve satisfaction.
Cashier
Luigi's Pizza É Pasta
Estero
08.2022 - 06.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Provided excellent customer service by greeting customers and offering assistance.
- Maintained cleanliness of checkout area, ensuring a welcoming environment for customers.
- Managed multiple tasks simultaneously, including restocking shelves and operating cash register, to streamline daily operations.
- Restocked inventory to maintain accurate stock levels.
- Collaborated with co-workers to enhance teamwork and achieve store objectives.
Education
Medical Assisting Program -
Lorenzo Walker Technical College
Naples07-2025
High School Diploma -
Naples High School
Naples05-2024
Skills
- Patient care
- Phlebotomy
- Operating EKG equipment
- Vitals collection and documentation
- Lab specimen processing
- Infection control
- Electronic health records
- Basic life support
- Anatomy and physiology
- Critical thinking
- Time management
Certification
- Certified Medical Assistant
American Association of Medical Assistants
2025-07
LANGUAGES
Spanish
Native, English
Bilingual
Cardinal Spellman Bilingual School
EDUCATION/CERTIFICATIONS
Awards & Honors, Spanish Honors, World History Honors
Timeline
Certified Medical Assistant
ErQuickCare
12.2025 - Current
Medical Assistant Student
Advance Medical of Naples
06.2025 - 07.2025
Cashier
LowBrow Pizza & Beer
08.2024 - 01.2025
Cashier
Royale Hair Boutique
07.2023 - 02.2026
Cashier
Luigi's Pizza É Pasta
08.2022 - 06.2023
Medical Assisting Program -
Lorenzo Walker Technical College
High School Diploma -
Naples High School